Summary
In the rare situation where you are unable to login to your Yellowfin instance because the credentials have been changed or you've forgotten the Administrator password or login name, this article has a method to help you regain access.
You might see an error message like "you don't have the appropriate access to logon to this role" or "password does not match login name".
Reset Admin
In your Yellowfin installation folder, look in the development/examples/ directory for a file called "ResetAdmin.jsp". Copy this file into your webapp directory (Yellowfin/appserver/webapps/ROOT/).
Then navigate to this jsp in your browser,
eg: http://yourYellowfinURL/ResetAdmin.jsp
You will be able to set a new password for any user.
Please note that this page is not secure and MUST be run on the local Yellowfin Server.
Once you are finished, you should delete the jsp from the webapp directory.
Encountering problems? Contact Support with a new ticket or send us an email.