Yellowfin 7.3+ chart builder won't load post Chrome update

David Registro shared this problem 1 week ago
Defect Logged

After updating Chrome to v.61 and using Yellowfin 7.3+

the chart builder won't load, it just shows the loading indicator.

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Comments (3)

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This issue will affect all users of 7.3+ who is using the latest Chrome release (v.61) and also has enabled the JS Chart role.

If you are facing this issue, you will also see the following javascript errors in your browser console:

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This will be fixed in the upcoming 7.3+ release (due early October). However in the interim, you can get around this by using IE.

If neither of this helps, and you need further assistance, please let us know.


Regards,

David

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Hi,

JS is disabled, tried firefox , ie and chrome. still hangs

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Hi Itimar,


Yup looks like it may still occur without JS being enabled.

Can you please shoot across your browser console errors, if they differ from below.

Also, can you confirm it works in IE?


The defect has since been fixed, and will be in an upcoming release, but if need be we can make an interim build, based off the last 7.3+ release (August) and shoot that across.


Sorry for the troubles.


Regards,

David