Category
Report Builder
Product Version
7.3
Yellowfin 7.3+ chart builder won't load post Chrome update
Defect Fixed
After updating Chrome to v.61 and using Yellowfin 7.3+
the chart builder won't load, it just shows the loading indicator.
The same problem 
Due to the demand, we have officially created in interim build with a fix for this issue.
This is a 7.3+ build, which was built off the official August release, with this one additional fix.
While we have only applied 1 fix to the build, it is still considered an interim build, so please keep this in mind prior to upgrading.
A backup of the DB is suggested prior to the upgrade, as outlined in our best practices guide.
Interim patch download links .exe/.jar
Please let us know if you have further problems.
Regards,
David
Due to the demand, we have officially created in interim build with a fix for this issue.
This is a 7.3+ build, which was built off the official August release, with this one additional fix.
While we have only applied 1 fix to the build, it is still considered an interim build, so please keep this in mind prior to upgrading.
A backup of the DB is suggested prior to the upgrade, as outlined in our best practices guide.
Interim patch download links .exe/.jar
Please let us know if you have further problems.
Regards,
David
This issue will affect all users of 7.3+ who is using the latest Chrome release (v.61) and also has enabled the JS Chart role.
If you are facing this issue, you will also see the following javascript errors in your browser console:
This will be fixed in the upcoming 7.3+ release (due early October). However in the interim, you can get around this by using IE.
If neither of this helps, and you need further assistance, please let us know.
Regards,
David
This issue will affect all users of 7.3+ who is using the latest Chrome release (v.61) and also has enabled the JS Chart role.
If you are facing this issue, you will also see the following javascript errors in your browser console:
This will be fixed in the upcoming 7.3+ release (due early October). However in the interim, you can get around this by using IE.
If neither of this helps, and you need further assistance, please let us know.
Regards,
David
Hi,
JS is disabled, tried firefox , ie and chrome. still hangs
Hi,
JS is disabled, tried firefox , ie and chrome. still hangs
Hi Itimar,
Yup looks like it may still occur without JS being enabled.
Can you please shoot across your browser console errors, if they differ from below.
Also, can you confirm it works in IE?
The defect has since been fixed, and will be in an upcoming release, but if need be we can make an interim build, based off the last 7.3+ release (August) and shoot that across.
Sorry for the troubles.
Regards,
David
Hi Itimar,
Yup looks like it may still occur without JS being enabled.
Can you please shoot across your browser console errors, if they differ from below.
Also, can you confirm it works in IE?
The defect has since been fixed, and will be in an upcoming release, but if need be we can make an interim build, based off the last 7.3+ release (August) and shoot that across.
Sorry for the troubles.
Regards,
David
Due to the demand, we have officially created in interim build with a fix for this issue.
This is a 7.3+ build, which was built off the official August release, with this one additional fix.
While we have only applied 1 fix to the build, it is still considered an interim build, so please keep this in mind prior to upgrading.
A backup of the DB is suggested prior to the upgrade, as outlined in our best practices guide.
Interim patch download links .exe/.jar
Please let us know if you have further problems.
Regards,
David
Due to the demand, we have officially created in interim build with a fix for this issue.
This is a 7.3+ build, which was built off the official August release, with this one additional fix.
While we have only applied 1 fix to the build, it is still considered an interim build, so please keep this in mind prior to upgrading.
A backup of the DB is suggested prior to the upgrade, as outlined in our best practices guide.
Interim patch download links .exe/.jar
Please let us know if you have further problems.
Regards,
David
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