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Community Topic Problem Data Sources

David Registro

APAC SD Team

Category Data Sources

Product Version 7.3

Moving fields between categories errors

Mandy Howard shared this problem ago

Resolved

In the prepare step of view management, I need to move multiple fields from one field category folder to another. When I try to do this, I get an error telling me that I cannot delete the field. When I click "ok" to clear this message, the system hangs. Initially, we are not seeing any errors in the logs.

I also tried dragging and dropping from tables to field category folder and received the same error message.

The same problem 0

Replies (9)

Mahesh Thatipamula ●

Hi Mandy,

Thanks for your post.

Please see the screenshot on how to add or move fields to different Categories.

c349622d59bd468586b873ca50b81bbd

Please let me know if you have any questions or if I did not answer your question.

Regards,

Mahe

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Mandy Howard ●

Hi Mahe, thanks for responding. However, I know how to do this. And doing so is returning the error that I described (that I cannot delete the field; which is not what I'm trying to do).

The fields I am trying to move are currently in another field category folder. Is it the case that if the field(s) are being used for a report they cannot be put into a different field category within the same view?

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Mahesh Thatipamula ●

Hi Mandy,

Thanks for your reply.

If you are moving fields to different category folders, you should not get any error message even if the field is being used in the report.

I have tested this and attached a small video clip on how I moved the fields.

If possible can you please record the steps and send it to me to let me know I can try in different method and see if I can replicate the same what you are encountering while you move fields from one Category to another?

Please let me know if you have any questions.

Regards,

Mahe

Files:

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Mandy Howard ●

Mahe, here's the link to the video https://www.useloom.com/share/98cd8bc81c45477581a9b353ab9b531b. It is password-protected. Please email me for the pw.

Note: This is not the only method I've tried. I tried the method you provided in your screen shot previously and I get the same error.

URL

Mahesh Thatipamula ●

Hi Mandy,

Please email me the password.

Regards,

Mahe

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Mandy Howard ●

password123

Thanks in advance,

Mandy HowardProduct Manager | Comprehend

On Mon, Mar 13, 2017 at 8:33 PM, Yellowfin Support wrote:

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Mahesh Thatipamula ●

Hi Mandy,

Can you please email me your contact number?

I would like to get more details.

Regards,

Mahe

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Mandy Howard ●

661-313-7292. Please note I'm in the Pacific time zone. I can be available tonight for another 1.5 hours.

Thanks in advance,

Mandy HowardProduct Manager | Comprehend

On Mon, Mar 13, 2017 at 8:48 PM, Yellowfin Support wrote:

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Mahesh Thatipamula ●

Hi Mandy,

Thanks for a quick chat.

As discussed please update to the latest build 20170228 of Ver 7.3.

Please let me know if you still encounter the same issue.

Regards,

Mahe

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Mahesh Thatipamula ●

Hi Mandy,

Hope you are doing well.

I just want to let you know that I am closing this case for the moment as there is no activity.

If you have any issue, you can still email me on this case and I will reopen the case.

Please let me know if you have any concerns.

Regards,

Mahe

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