Login error: Unable to find a unique user for your given user id.

Tam Bieszczad shared this problem 18 months ago
Resolved

User Greg Dykes (gdykes@waynefire.com) is unable to log into Yellowfin. We receive the following error: "Unable to find a unique user for your given user id." as seen in the attached screenshot.

I tried deleting and then re-adding the user and it still does not work. We use AD to authenticate.

Please advise.

Thanks,Tam

Replies (5)

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Hi Tam,

Thanks for reaching out with the issue you're facing. As noted in our LDAP articles here in the Community, it's important to note that users who already exist will encounter this issue. To resolve this, you must convert these users to LDAP users. You can follow this guide to do so.

Let me know how it all goes.

Thanks,

Chaithanya V M.

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Hello,

Nothing we tried worked so I deleted the user entirely from the Yellowfin database and tried to re-add him. We are now getting this error when I try to add him as a new user:

7a5cf80713b680f51af6b15bdb6d0c59

I suspect whatever is going on with this user existing in “another client organization” is what caused the problem of him not being able to log in originally. Please advise.

Thanks,

Tam

Tam Bieszczad

Application Developer

Wayne Automatic Fire Sprinklers, Inc.

From: Yellowfin Support <support@yellowfin.bi>

Sent: Monday, December 5, 2022 6:36 PM

To: Tam Bieszczad <tsbieszczad@waynefire.com>

Subject: New Comment in "Login error: Unable to find a unique user for your given user id."

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Hello Tam,

Yes, according to this error, this user already exists in one of the client organisations. Accordingly, remove the user from the current client organisations. & try to include him in yellowfin.

Regards,

Chaithanya V M.

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Hello Tam,

Hope your doing good!

I just want to touch base to see if you had chance to read through my response. If you can get back to me that would be great.

regards,

Chaithanya V M.

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1

Hello Tam,

Hope you are doing good!

I'll go ahead and mark this as Resolved at this point, feel welcome to reply here if you have any follow up questions. I'm happy to help.

Regards,

Chaithanya V M.

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