Category
Administration
Product Version
8.0
Is it possible to remove salutation from email template
Idea Logged
Hi Team,
Is it possible to remove Salutation from email template? I changed its color to white and font size to 0, but in the outlook email preview, I still see the salutation.
Can you suggest some way from css files to hide salutation? I know an RFE is already in place, but one of our client really wants to hide the salutation and they cant wait for RFE.
YF - 8.0.4
Regards,
Bharath
Files:
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I like this idea 
Hi Bharath!
Could you show me a screenshot with the salutation in the your Outlook email preview? When I set the font size to 0 via the Email Template administrative console page, it no long appears for me. Are you able to confirm that's what you have also done?
Kind regards,
Chris
Thanks for your response Chris, Attached screenshot of outook preview. It looks formatting does not apply to outlook preview.
Is there any other way to remove salutation from the email template.
Regards,
Bharath
Hi Bharath!
Unfortunately, this is not currently possible. So I've gone ahead and logged it as a request for enhancement!
Kind regards,
Chris
Hi Chris,
Thanks for response. So is there no way to even remove salutation from css files?
Regards,
Bharath
Hello Chris,
Are you able to find any way to remove the salutation from email template?
Regards,
Bharath
Hi Bharath!
It's not possible currently, unfortunately. After some testing it does seem to be hard coded in to the application. However the enhancement request has been logged for this feature.
Kind regards,
Chris
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