Email Option not working for long running reports

Mala shared this question 1 year ago
Answered

Hi Team,


We get an option which prompts to 'wait' or 'email' or 'cancel' for any long running reports.When we chose email , we do not receive any email. we are currently using 20161220 build. Let me know if there is an issue with this option?


Thanks,

Mala

Comments (2)

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Hi Mala,


I hope all is well,


Can I question whether or not you have checked the users email and not the broadcasting email that has been set up? I only ask as by default that the "Email" option within the Long Running Reports uses the users email. This is separate to the Broadcast email and they are not connected; email v broadcast.


I look forward to your reply.


Regards,

Mark

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Hi Mala,


I hope all is well,


I just want to touch base and question whether or not you need any further assistance to this question you submitted to our Community. I look forward to your reply.


Regards,

Mark