Category
Administration
Product Version
9.0
Dashboards disappear from Group Default Dashboard Tabs when edited
Defect Fixed
YF 9.4.1
Whenever you edit a dashboard, it gets removed from the default dashboard tabs in every group...really annoying, especially in a multi tenancy environment
The same problem 
Hey Lex,
Just to confirm what is happening in your version, even though the dashboard is no longer displayed in the group, does it actually get removed from the users dashboard tabs?
I have tested this in 9.4.2 my results are that the tab gets removed from the tab list in the group, but the tab is still visible to the user when they sign in -
Added drill dashboard to group with 2 users -
Signed in as test user to make sure they had the dashboard -
Signed back in to admin account, updated dashboard by adding a report and published -
Signed back in as test user and they still had the dashboard -
Signed back in as admin and checked the group. The dashboard tab is no longer in the list.
Even though the test user still had the dashboard, what does this mean if new users are then added to the group - I then tested this.
Added another user to the group list, without making changes to the dashboard list -
Although this does not automatically add the list to the users tabs - it does come up as a suggested dashboard when signing in for the FIRST time -
However, if the user already has dashboard tabs, then they will not get the suggestion.
Let me know if this is the same behaviour you are experiencing ?
I will get this defect raised with the development team in the meantime .
Best Wishes,
Lesley
Hey Lex,
Just to confirm what is happening in your version, even though the dashboard is no longer displayed in the group, does it actually get removed from the users dashboard tabs?
I have tested this in 9.4.2 my results are that the tab gets removed from the tab list in the group, but the tab is still visible to the user when they sign in -
Added drill dashboard to group with 2 users -
Signed in as test user to make sure they had the dashboard -
Signed back in to admin account, updated dashboard by adding a report and published -
Signed back in as test user and they still had the dashboard -
Signed back in as admin and checked the group. The dashboard tab is no longer in the list.
Even though the test user still had the dashboard, what does this mean if new users are then added to the group - I then tested this.
Added another user to the group list, without making changes to the dashboard list -
Although this does not automatically add the list to the users tabs - it does come up as a suggested dashboard when signing in for the FIRST time -
However, if the user already has dashboard tabs, then they will not get the suggestion.
Let me know if this is the same behaviour you are experiencing ?
I will get this defect raised with the development team in the meantime .
Best Wishes,
Lesley
Yup you got it mate, bang on.
Adding new users is the biggest problem...a lot of the users are just consumers and we don't want them seeing any part of the product other than what we present to them via Dashboards. Having to sign in to 50+ client orgs to update the group every time you make a change to an existing dashboard is exhausting....especially when the dashboards need to appear in a particular order.
Yup you got it mate, bang on.
Adding new users is the biggest problem...a lot of the users are just consumers and we don't want them seeing any part of the product other than what we present to them via Dashboards. Having to sign in to 50+ client orgs to update the group every time you make a change to an existing dashboard is exhausting....especially when the dashboards need to appear in a particular order.
Hey Lex,
Good news about this one! I have checked if there are any existing tasks for this, and there is!! Even better news, this has already been fixed for version 9.5!
Here is the changelog comment for your reference - Resolved an issue where user group default dashboards would disappear when the dashboard was edited and published.
Would you like me to keep you updated in this ticket for when version 9.5 is released? I do not currently have an exact date, but it should be in about a month :)
Best Wishes,
Lesley
Hey Lex,
Good news about this one! I have checked if there are any existing tasks for this, and there is!! Even better news, this has already been fixed for version 9.5!
Here is the changelog comment for your reference - Resolved an issue where user group default dashboards would disappear when the dashboard was edited and published.
Would you like me to keep you updated in this ticket for when version 9.5 is released? I do not currently have an exact date, but it should be in about a month :)
Best Wishes,
Lesley
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