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Community Topic Problem Report Builder

David Registro

APAC SD Team

Category Report Builder

Product Version 7.3

dashboard filter reset

Chad Miller shared this problem ago

Defect Fixed

When using User filters on a dashboard I can change them and update the reports. When I want to go back to the original settings I click reset and not all the filters reset to original settings. Filters shown as a list have a higher success rate than filters listed as checkbox and a Date picker I don't think has ever successfully reset. The Data usually resets just not the visual aspect of the Filters. They do reset inside an individual report just not on the Dashboard. To replicate just create a report with a user filter add it to a Dashboard and show the User Filter as a checkbox.

The same problem 0

Replies (10)

Mahesh Thatipamula ●

Hi Chad,

Thanks for the post.I am able to replicate the issue and have raised a defect ticket.

Reference: YFN-5148.

Please let me know if I can so anything else or if you have any questions.

Regards,

Mahe

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Simon Barby ●

Hi Mahe,

We have recently come across this issue, has this been fixed already?

Kind Regards,

Simon

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Chad Miller ●

I tried these and they still aren't correct. Nothing resets and what I said above still holds true. Lists have better odds of resetting however checkboxes and drop down list for date never reset. The data does just not the visual part which makes it very confusing to users.

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Mahesh Thatipamula ●

Hi Simon and Chad,

Sorry, I don't have any ETA at the moment.

I will update you on this in the mid of June.

Please let me know if I can do anything else in the mean time.

Regards,

Mahe

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Simon Barby ●

Any update on this issue Mahe?

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Mahesh Thatipamula ●

Hi Simon,

Thanks for your enquiry.

The fix will be available in the EOM August build.

Please let me know if I can help you with anything else.

Regards,

Mahe

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Vicky ●

Hi Mahe,

I still see this issue in 7.4. Any Updates? Thanks

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Mahesh Thatipamula ●

Hi Vicky,

Thanks for your email.

As you can see this ticket, I haven't heard anything from clients still having the same issue.

Can you please open a new ticket and send me the steps to replicate the issue and we will take over from there?

Thanks and Regards,

Mahesh

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Abdel Errachid ●

Hi, It seems that a similar issue is still a problem as when you have applied different filters on your Dashboard (using brushing), and use the reset filters button, it doesn't reset all report filters.

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Tiana B. ●

I am having a similar problem. When I go to reset the filters, it never resets correctly the first time. I have to hit the reset button twice in order to get the filters to go back on their default setting for the filter. Like stated previously, the issue only happens on the dashboard, in the report itself, it is fine.

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