Co-Display Reports not Broadcasted

KGAcosta shared this problem 25 days ago
Resolved

I have created a CO-display reports but when i broadcast them not all the reports are showing, some of them are not being broadcast. Can you help?

Comments (4)

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2

Hi,


Thank you for reaching out to us on this. There are a few reasons this could be happening, which will depend on us finding out some more specifics on your issue. Can you please provide answers to the following questions:

  1. What version and build number of Yellowfin are you using? This can be found by saving your /info.jsp file as a PDF and forwarding it through to us. To access this page, please append /info.jsp to your Yellowfin URL (eg http://localhost:8080/info.jsp)
  2. What type of broadcast are you using? Email, FTP, Smart Task?
  3. What file type are you broadcasting? CSV, XLSX, PDF, DOCX, HTML?
  4. Does this report/view use Access Filters?
  5. What is the output you see in the files? Do you just have blank pages where the Co-Display would be, or is there an error message?

With answers to the above we can start to unpick this issue.


Cheers,

Neal

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1

Hi,


Hope you are having a good start to the week. I wanted to follow up and see if you were able to provide some answers to the following questions so we can further assist on this issue:

  1. What version and build number of Yellowfin are you using? This can be found by saving your /info.jsp file as a PDF and forwarding it through to us. To access this page, please append /info.jsp to your Yellowfin URL (eg http://localhost:8080/info.jsp)
  2. What type of broadcast are you using? Email, FTP, Smart Task?
  3. What file type are you broadcasting? CSV, XLSX, PDF, DOCX, HTML?
  4. Does this report/view use Access Filters?
  5. What is the output you see in the files? Do you just have blank pages where the Co-Display would be, or is there an error message?

Cheers,

Neal

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1

Hi,


I am checking in again to see if you were able to provide some answers to the following questions so we can further assist on this issue:

  1. What version and build number of Yellowfin are you using? This can be found by saving your /info.jsp file as a PDF and forwarding it through to us. To access this page, please append /info.jsp to your Yellowfin URL (eg http://localhost:8080/info.jsp)
  2. What type of broadcast are you using? Email, FTP, Smart Task?
  3. What file type are you broadcasting? CSV, XLSX, PDF, DOCX, HTML?
  4. Does this report/view use Access Filters?
  5. What is the output you see in the files? Do you just have blank pages where the Co-Display would be, or is there an error message?

Cheers,

Neal

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1

Hi,


I hope things are going well over there.


Just wanted to let you know I'll be closing this request due to inactivity. However, if you ever wanted to re-visit this or have anything else I can help you with, please let me know.


Cheers,

Neal