Co-Display Reports not Broadcasted

Hi,

Thank you for reaching out to us on this. There are a few reasons this could be happening, which will depend on us finding out some more specifics on your issue. Can you please provide answers to the following questions:

1. What version and build number of Yellowfin are you using? This can be found by saving your /info.jsp file as a PDF and forwarding it through to us. To access this page, please append /info.jsp to your Yellowfin URL (eg http://localhost:8080/info.jsp)
2. What type of broadcast are you using? Email, FTP, Smart Task?
3. What file type are you broadcasting? CSV, XLSX, PDF, DOCX, HTML?
4. Does this report/view use Access Filters?
5. What is the output you see in the files? Do you just have blank pages where the Co-Display would be, or is there an error message?

With answers to the above we can start to unpick this issue.

Cheers,

Neal

Hi,

Hope you are having a good start to the week. I wanted to follow up and see if you were able to provide some answers to the following questions so we can further assist on this issue:

1. What version and build number of Yellowfin are you using? This can be found by saving your /info.jsp file as a PDF and forwarding it through to us. To access this page, please append /info.jsp to your Yellowfin URL (eg http://localhost:8080/info.jsp)
2. What type of broadcast are you using? Email, FTP, Smart Task?
3. What file type are you broadcasting? CSV, XLSX, PDF, DOCX, HTML?
4. Does this report/view use Access Filters?
5. What is the output you see in the files? Do you just have blank pages where the Co-Display would be, or is there an error message?

Cheers,

Neal

Hi,

I am checking in again to see if you were able to provide some answers to the following questions so we can further assist on this issue:

1. What version and build number of Yellowfin are you using? This can be found by saving your /info.jsp file as a PDF and forwarding it through to us. To access this page, please append /info.jsp to your Yellowfin URL (eg http://localhost:8080/info.jsp)
2. What type of broadcast are you using? Email, FTP, Smart Task?
3. What file type are you broadcasting? CSV, XLSX, PDF, DOCX, HTML?
4. Does this report/view use Access Filters?
5. What is the output you see in the files? Do you just have blank pages where the Co-Display would be, or is there an error message?

Cheers,

Neal

Hi,

I hope things are going well over there.

Just wanted to let you know I'll be closing this request due to inactivity. However, if you ever wanted to re-visit this or have anything else I can help you with, please let me know.

Cheers,

Neal