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Community Topic Question Data Sources

Nathan Schroeder

NA Business Team

Assigned

Category Data Sources

Product Version 7.2

Can I force refresh of a cached report?

Dwayne Cooper shared this question ago

Answered

I have set a default cache period at the view level. It seems like once a report is cached, it can't be refreshed until the cache period has run out. Is this true or is there a way to force refresh a cached report?

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Replies (5)

Nathan Schroeder ●

Hi Dwayne,

Since you are caching the view, it will not be possible to refresh this from a report. If you set the report to refresh on a specific schedule (in the save menu), then you will be able to refresh directly in the report.

Let me know if this makes sense.

Regards,

Nathan

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Dwayne Cooper ●

Got it thanks. One other thing while I've got your attention: in a Pie Chart if after I select the "other category" and it gives me the breakout is there a way to go back to the original view? The only way I've found is to close and re-run the report.

Thanks

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Nathan Schroeder ●

Hi Dwayne,

I am a bit confused as to what you are referring to here. Can you send me a screenshot?

Nathan

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Dwayne Cooper ●

Sure -- note that the first pie chart has an "other" category (set in the chart settings). When I click on the "other" category I get the full breakout as in the second screen shot. My question is how do I go back to the first view after selecting other.

Files:

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Nathan Schroeder ●

Hi Dwayne,

This may be a recent edition, but when I click "other" it provides a breadcrumb in the top left to revert back:

a2e70588666b57228d34d17ee4b8bf40

Does using the breadcrumb functionality, or arrow pointing backwards button work for you?

Regards,

Nathan

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Nathan Schroeder ●

Hi Dwayne,

I am going to set this ticket to closed for now, but if there is anything else I can do to help here, please just let me know and the case will be re-opened!

Regards,

Nathan

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