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Mike Sheehan

Agent

Assigned

Category Administration

Product Version 7.4

Browse Page Columns on User Role Not Applying

Jason Kaczmarek shared this problem ago

Defect Logged

I just created a new user and logged-in to make sure things looked good and I realized all available Browse Page columns are showing. I only have "Name" and "Description" selected on the role though.

(v7.4.6)

Jason

The same problem 0

Comments (5)

Mike Sheehan ● 21 months ago

Hi Jason,

Thanks for reaching out. Can you show me what Role settings you're looking at for this?

I believe these are the only configurations related to the Browse page in the Role Permissions:

/wFu3ufzd5ZnrAAAAABJRU5ErkJggg==

And that any Columns that are displayed in the Browse section, assuming the Hide Columns Option isn't checked, are set at an individual user level.

Regards,

Mike

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Jason Kaczmarek ● 21 months ago

Mike,

The following is available at the bottom of the role setup page.

/xpgjDEO6xpCIIS8cujngAkhEgoACDEo9HPAhBBCCNFAAQAhhsTBhu7+CSEiCgAIIYQQgwP8H5k04Sp9GEvSAAAAAElFTkSuQmCC

Jason

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Mike Sheehan ● 21 months ago

Hi Jason,

Thanks for pointing that out. You are right, this should work, however, this has been previously been logged as a defect. We've even tried a back-end query to force these settings and it's still not working due to the nature of the issue, so this will indeed require a dev fix.

I've gone ahead and added you to the client list of those being impacted by this behavior.

Any potential updates regarding this will be posted here. I apologize for any inconvenience this may cause.

Regards,

Mike

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James Walsh ● 5 months ago

Hi team - wondering if this has been fixed. We are on 8.0.5 and have the same issue - doesn't apply to the role.

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Mike Sheehan ● 5 months ago

Hi James,

This has not been fixed yet, but a few more clients have reported this since this ticket's been logged so I do suspect it will be looked at soon. I've also gone ahead and added you to the client list in our internal task of those being impacted by this behavior. Any potential updates regarding this will be posted here.

Regards,

Mike

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Veronika Lackner ● 3 days ago

Hi Mike,

this ticket is marked as solved.

We are on 9.1.0 and have still the same problem.

Regards,

Veronika

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Mike Sheehan ● 3 days ago

Hi Veronika,

Sorry about that, I believe that was accidentally toggled. This has not yet been resolved. I've gone ahead and added you to the client list of those being impacted by this behavior. This defect is set to Highest priority and is being targeted to be worked on this quarter, so I suspect it will be in the next builds coming out in a few months, but I will update task once again when I have another update.

Regards,

Mike

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Veronika Lackner ● 3 days ago

Hi Mike,

many thanks for your update.

Regards,

Veronika

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Mike Sheehan ● 3 days ago

Hi Veronika,

You're welcome!

Regards,

Mike

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