Broadcast time zone defaulting GMT for users even when system time zone is set to AEST

Dylan shared this problem ago

Resolved

Hi Team,

We are having an issue on version 9.6 and above dashboard where the broadcast time zone defaults to GMT even if the system time zone is set to AEST. This is causing broadcast delivery at later time than users expect.

Could you please advise on a fix for this.

TIA,

Dylan

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Replies (3)

Vemu Chaitanya ●

Hello Dylan,

Thanks for contacting the yellowfin support team,

I would like to recommend you to go through the below KB article link, because it has all the information about the Broadcast time zone settings, Make sure your not missing anything as per the below KB article.

https://community.yellowfinbi.com/knowledge-base/article/timezone-settings-in-yellowfin

Please let me know if have any issues to access the above KB article link.

I hope this may helps you.

Regards,

Chaithanya V M.

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Vemu Chaitanya ●

Hello Dylan,

Hope your doing good!

I just want to touch base to see if you had chance to read through my response. If you can get back to me that would be great.

Regards,

Chaithanya V M,

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Vemu Chaitanya ●

Hello Dylan,

Hope you are doing good!

I'll go ahead and mark this as Resolved at this point, feel welcome to reply here if you have any follow up questions. I'm happy to help.

Regards,

Chaithanya V M.

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