Category
Installation & Upgrades
Product Version
8.0
BMC - Setup Corrupt after using patch installer
Idea Logged
Hi,
After normal installation, I started the service and it was running. Then I started upgrading it using patch installer
Since my service was up the upgrade did not happen properly.
Then I stopped the service and re-attempt the upgrade but then now got db table related error. I think it has corrupted my setup.
Instead of going ahead with upgrade their must be check or prompt message for service stopping so that customer setup doesn’t get corrupted. Is there any way of achieving the same dynamically using code.
This is critical as this can directly corrupt the setup.
Thanks,
Nikhilesh
I like this idea 
Hi Nikhilesh,
I did a quick check on yellowfin-8.0.0-20181031-update-bmc.jar, there is currently a warning message on the "select directory" screen of the upgrade installer:
It sounds like this was not a sufficient warning in this case, I could create an enhancement request to developers to
A) change the way this warning is presented
B) implement a running application / service check on the upgrade installation path
Do either of these options sound preferable to you?
Thanks,
Eric
Hi Nikhilesh,
I did a quick check on yellowfin-8.0.0-20181031-update-bmc.jar, there is currently a warning message on the "select directory" screen of the upgrade installer:
It sounds like this was not a sufficient warning in this case, I could create an enhancement request to developers to
A) change the way this warning is presented
B) implement a running application / service check on the upgrade installation path
Do either of these options sound preferable to you?
Thanks,
Eric
Hi Eric,
The oprion
B) implement a running application / service check on the upgrade installation path along with either stopping service itself or not allowing to upgrade until service is stopped
is preferred. Because if anyone even by mistake upgrades with service installed it would lead to corrupt setup which in turn will be a huge problem. May I also please know that when can this be resolved?
Thanks,
Nikhilesh
Hi Eric,
The oprion
B) implement a running application / service check on the upgrade installation path along with either stopping service itself or not allowing to upgrade until service is stopped
is preferred. Because if anyone even by mistake upgrades with service installed it would lead to corrupt setup which in turn will be a huge problem. May I also please know that when can this be resolved?
Thanks,
Nikhilesh
Hi Eric,
I think this is not an enhancement and since system is getting corrupted it should be logged as critical defect.
Thanks,
Nikhilesh
Hi Eric,
I think this is not an enhancement and since system is getting corrupted it should be logged as critical defect.
Thanks,
Nikhilesh
Hi Nikhilesh,
According to developers' definitions, this is a software enhancement, as opposed to a defect. I have gone ahead and created an enhancement request for the ability to check for running service on upgrade. I will mark this ticket as Idea Logged for now; feel welcome to reply here with further related inquiries.
Thanks,
Eric
Hi Nikhilesh,
According to developers' definitions, this is a software enhancement, as opposed to a defect. I have gone ahead and created an enhancement request for the ability to check for running service on upgrade. I will mark this ticket as Idea Logged for now; feel welcome to reply here with further related inquiries.
Thanks,
Eric
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