500 Internal Server Error
Resolved
Hi Team,
One of our clients' sites occurs the following issue:
It seems like this error is caused by the Post method used in the YF html file.
It would be appreciated if you could reply to use ASAP.
Regards,
Nancy
Hello,
For a start, please have a look at the following article:
https://www.yellowfinbi.com/YFForum-Error-Explained-39-Submit-error-500-Internal-Server-Error-39-?thread=123776
Once you have the file, please attach them to this ticket and we can investigate further.
Best regards,
Pete
Hello,
For a start, please have a look at the following article:
https://www.yellowfinbi.com/YFForum-Error-Explained-39-Submit-error-500-Internal-Server-Error-39-?thread=123776
Once you have the file, please attach them to this ticket and we can investigate further.
Best regards,
Pete
Hi Nancy,
Good news! I have been talking to one of our two-head developers about this and he said that he remembered this issue from a few months ago because it actually happened to our CEO, and it was something to do a bad data in the PersonConfiguration table, so all they had to do was to make the code handle the null pointer better and that fixed the issue.
So this means that if you upgrade to the latest build of 7.2 then the issue should be no more.
Please let us know how you get on with this.
regards,
David
Hi Nancy,
Good news! I have been talking to one of our two-head developers about this and he said that he remembered this issue from a few months ago because it actually happened to our CEO, and it was something to do a bad data in the PersonConfiguration table, so all they had to do was to make the code handle the null pointer better and that fixed the issue.
So this means that if you upgrade to the latest build of 7.2 then the issue should be no more.
Please let us know how you get on with this.
regards,
David
Replies have been locked on this page!