Fresh 9.8.x.x installation has old default color selection

Stefan Hall shared this problem 20 months ago
Completed

Hello,

I had wondered about this in v9.8.0.1, now it is the same again in v9.8.1.1.
In your guide "YF9-6 Change Management Document.pdf" you describe in detail the adjustments, but after the installation the colors correspond to the old YF 8 standard. Why?

Is the guide wrong or the installer? What is your real current design idea and which information from the guide is also wrong?

;) Stefan
--- Examples ---

Chart Colors - Solid should be YF9
#CC0000 #8F509D #FF5716 #999999 #3FCBE9 #A8E34C #FDD806 #3C8E8F #CDA4DE #FC5F91 #666666 #FF8132 #5AC5BD
Chart Colors - Solid is (YF9 fresh installed)
#009EEC #85016B #40C1C0 #FED109 #9C6ADE #0F3A5D #9BC530D #F67789 #FF6F00 #707685 #EE2438 #333740

Color Picker Standard Colors should be YF9
#FFFFFF #ECEDF0 #BBC0CD #A0A5B4 #717684 #333740
Color Picker Standard Colors should is (YF9 fresh installed)
#FFFFFF #CCCCCC #999999 #666666 #333333 #000000

and many more
;) Stefan

Replies (7)

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1

Hello Stefan,

Thanks for contacting the yellowfin support team,

As we are investigating this issue, Could you please help me with the Screen snippets where exactly the colors not taking effect from YF V8 to V 9.

So that I will check with the wider team about this.

Regards,

Chaithanya V M.

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1

Hi Chaithanya,

I can do. You see the settings from a freshly installed environment, no update. Below that the excerpt from your documentation about the changes from v8 > v9.

The color selection is definitely still version 8, please clarify.


Color setting diagram (fresh insatllation)

65164ed1ae5272f17ff603b1c3f4db26

38fc6b16390cbcd5f88e639b44609ace

General settings (fresh installation)

22c848d9b9076c16f75fa0b22f15ff84

e07ed0a7ee21075d8e02476d19c6d393


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1

Hello Stefan,

Thanks for sharing the screen snippets, I'm validating this in YF V8 to V9, and I will post an update once my analysis is done.

Regards,

Chaithanya V M.

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1

Hello Stefan,

As I have compared this color's from the YF V 8 TO V9 here is my analysis.

V8

a42c7a713cde4d2bb2f856b92153ef2d

V9

c7d2ae708bddb4c5eb0210245129ddd2

127ce39c187ed3c20098a51afc4fe656

  • And for the colour picker Standard Colors.

f424c8189014145957f53aae07c94118

V8:

51c29e8839c8e4b48a341a2765a70e5f

V9:

1202866b5c8e0cd28e9e335ac434de0d


Finally, As I have checked color changes have been effected from V8 to V9, I can see observe most of the colors seems the same but the colour intensity has been reduced because of that it's looking the same as previous versions.

Hope this will clarify your question.

Regards,

Chaithanya V M.

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1

Hello Stefan,

I hope you are doing well!

I just wanted to double-check to see if you require any assistance with this, If not I will go ahead and mark this as completed.
I would appreciate hearing your comments.

Regards,

Chaithanya V M.

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1

Hi Chaithanya,

yes, the question is not yet resolved. Have you looked at your update information?
If you count the number of colors of the new defaults alone, you will see that it can't be right.
;) Stefan
According to this, the old v8 default has 12 colors, the new v9 default 16. In your investigation, the result is the other way around.

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1

Hello Stefan,

I hope you are doing well!

Yes, we have 12 default colors in V8 and 16 in V9 it's clearly mentioned in the change management documentation.

7f084815cd14c8b8e351db839297ee68

Please feel free to respond here if you have any additional questions.

Thanks,

Chaithanya V M.

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1

Hi Chaithanya,

we are approaching the problem. Please look again at your own screenshots above with your last information v8 = 12, v9 = 16.

Do you notice anything? That's right, v9 has only 12 colors even for you! There is definitely something wrong here, you see it now too, correct?

;) Stefan

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Hello Stefan,

I Got the issue here, Colurs numbers seems vice-versa. Thanks for your deep observation.

I will go ahead create a task with our dev team for this, I will update you continuously with the status of task.

Regards,

Chaithanya V M.

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1

Hello Stefan,
I hope you are doing well!

We have an update on this case! Yellowfin Dev team has reviewed this case and confirmed that there is a mistake in the Change management documentation with default color schemas and the chart colors are swapped from Yellowfin V8 to V9.

The team is currently working on correcting the default color schemas in the Change management documentation, I will post an update once the documentation is updated.

Thanks!

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1

Hello Stefan,
Happy Friday! I hope you are doing well!

I would like to summarize this case by saying that the development team is aware of the issue and has confirmed that there is a mistake in the change management documentation with default color schemas, and the chart colors are swapped from Yellowfin V8 to V9. Currently, this is not a defect, as it just needs changes in the documentation to clear out the confusion. The team will be working on it for the appropriate corrections.

Please let me know if we can go ahead and complete this case, as there is no defect. Could you please confirm if we can proceed with closure?

Thanks!

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1

Hello Stefan,
Good Day!

I hope I have answered your questions and clarified the documentation issues with V8 and V9. For now, I will go ahead and mark this ticket as completed for the time being! Please feel free to respond here if you have any additional questions. I am happy to help! Thanks for all your time and patience, and it was wonderful interacting with you.

I hope you have a great rest of the week.

Thanks!

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