Yellowfin wont start - Command prompt flashes then disappears

Cadell F shared this problem 2 years ago
Resolved

Hi,


When I start Yellowfin by startup.bat the command prompt flashes on the screen for a second and then disappears.

How can I start Yellowfin?

Best Answer
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Hi Me,


Thanks for the prompt reply.

That error tells us that your Java path is wrong. This can happen when you update Java or install a new version. Please follow this guide here to correct your Java path and let me know how it goes:

http://community.yellowfin.bi/knowledge-base/article/how-to-change-yellowfins-java-path-windows

Cheers,

Cadell.

Comments (3)

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2

Hi Me!


Can you please try starting Yellowfin via the command prompt? That is, open command prompt via the start menu, navigate to your "YellowfinDirectory/appserver/bin" folder using the "cd" command and run "startup.bat" via the command prompt.


Please let me know the result.


Cheers,

Cadell.

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1

When I ran "startup.bat" via the command line I got the following error:


C:\Users\Cadell\Yellowfin 7.1 8066 2015 12 09\appserver\bin>startup.bat

The JRE_HOME environment variable is not defined correctly

This environment variable is needed to run this program

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1

Hi Me,


Thanks for the prompt reply.

That error tells us that your Java path is wrong. This can happen when you update Java or install a new version. Please follow this guide here to correct your Java path and let me know how it goes:

http://community.yellowfin.bi/knowledge-base/article/how-to-change-yellowfins-java-path-windows

Cheers,

Cadell.