Category
Performance
Product Version
7.3
Yellowfin keeps crashing even when I restart the service
Resolved
Yellowfin keeps crashing even when I restart the service.
The same problem 
Hi Ishita,
Can you please elaborate a bit on what you are seeing here?
Does this happen at a specific time of day?
Does Yellowfin slow down prior or just freeze?
Could you please zip and attach your entire logs folder? (youryfinstall/appserver/logs)
Also, could you please tell me an approximation of the last time this crashed (day and time). This will help me interpret your logs files
Regards,
Nathan
Hi Ishita,
Can you please elaborate a bit on what you are seeing here?
Does this happen at a specific time of day?
Does Yellowfin slow down prior or just freeze?
Could you please zip and attach your entire logs folder? (youryfinstall/appserver/logs)
Also, could you please tell me an approximation of the last time this crashed (day and time). This will help me interpret your logs files
Regards,
Nathan
Hi Ishita,
I am going to set this ticket to closed for now, but if there is anything else I can do to help here, please just let me know and the case will be re-opened!
Regards,
Nathan
Hi Ishita,
I am going to set this ticket to closed for now, but if there is anything else I can do to help here, please just let me know and the case will be re-opened!
Regards,
Nathan
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