while exporting dashboard reports to XLSX its not getting all the reports

Madhurima shared this problem 1 year ago
Resolved

Hi Yellowfin,


I am trying to export my dashboard reports to XLSX , But it is not getting all the reports present in that chart. Please find the attached images for your reference.

Comments (6)

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1

Hi Madhurima,


Can you please tell me what version and build you are working on?


I have tested with Ver 7.3, 20170523, and could not replicate the issue.


Let me know if you have any questions.


Regards,


Mahe


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1

Hi Madhurima,


Hope you are doing well.


Can you please let me know if you have any questions or if you need any help?


Regards,


Mahe

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1

Hi Mahe,

There is a dashboard with multi canvas chart and also includes single charts, but it is not exporting all the charts present in multi canvas chart

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Hi Madhurima,


Thanks for more information about your dashboard having Multi canvas chart.


I have tested it, found that the "final layout of the reports with multiple charts can only be guaranteed when exported to PDF", I believe you need to use PDF instead of XLSX format.


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I have tested exporting to PDF and can see all the charts.


Please let me know if you have any questions.


Regards,


Mahe

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1

Hi,

Thanks for the reply. As of now ,there are no questions regarding export options.

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2

Hi Madhurima,


Can i close this ticket?

If you have any other questions on this issue, you can reply back and this ticket will become active.


Regards,


Mahe