Update connection timeout on YF App

YangyangCai shared this problem 1 year ago
Resolved

Hi Team,


Hope you are having a good day today.


One of our client is using YF App to access their dashbaord, and how do we extend the connection timeout setup on App? This is very urgent request, because our client has a meeting this afternoon around 2PM.


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Currently, the App says that the connection timeout is from 1-600 seconds.


Much appreciate if you could advise us where could do the setup.


Regards,

Nancy

Comments (6)

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Hi Nancy,

Sorry, I just saw your ticket.

Can you please give me your contact number?

Or else call me on 1300651217.

Regards,

Mahe

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Hi Nancy,

You should be able to change the value instead of 600.

Try that and let me know if it still doesn't work.

Regards,

Mahe

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1

Hi Nancy,

Hope you are doing well.

I haven't heard back from you.

Let me know if you have any questions.

Regards,

Mahe

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1

Hi Nancy,

Hope you are doing well.

Just wondering if you still need help on this or shall I close this ticket.

Let me know if you have any questions.

Regards,

Mahe

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Hi Mahe,


I am soooooory that these two weeks I am so busy and did not get back to you.


The issue is not resolved but my manager cancel the request, I am happy you to close this ticket for now.


Thanks for your patience.


Regards,

Nancy

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Thanks for your reply Nancy.

I will close this ticket for now.

Regards,

Mahe