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CommunityTopicProblemMobile
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Category Mobile
Product Version 7.2

Update connection timeout on YF App

YangyangCai shared this problem 7 years ago
Resolved

Hi Team,


Hope you are having a good day today.


One of our client is using YF App to access their dashbaord, and how do we extend the connection timeout setup on App? This is very urgent request, because our client has a meeting this afternoon around 2PM.


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Currently, the App says that the connection timeout is from 1-600 seconds.


Much appreciate if you could advise us where could do the setup.


Regards,

Nancy

1 The same problem 0  

Replies (5)

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Mahesh Thatipamula ● 7 years ago

Hi Nancy,

Sorry, I just saw your ticket.

Can you please give me your contact number?

Or else call me on 1300651217.

Regards,

Mahe

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Mahesh Thatipamula ● 7 years ago

Hi Nancy,

You should be able to change the value instead of 600.

Try that and let me know if it still doesn't work.

Regards,

Mahe

Reply
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Mahesh Thatipamula ● 7 years ago

Hi Nancy,

Hope you are doing well.

I haven't heard back from you.

Let me know if you have any questions.

Regards,

Mahe

Reply
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Mahesh Thatipamula ● 7 years ago

Hi Nancy,

Hope you are doing well.

Just wondering if you still need help on this or shall I close this ticket.

Let me know if you have any questions.

Regards,

Mahe

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YangyangCai ● 7 years ago

Hi Mahe,


I am soooooory that these two weeks I am so busy and did not get back to you.


The issue is not resolved but my manager cancel the request, I am happy you to close this ticket for now.


Thanks for your patience.


Regards,

Nancy

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Mahesh Thatipamula ● 7 years ago

Thanks for your reply Nancy.

I will close this ticket for now.

Regards,

Mahe

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