Share - Export Data Format Options lost in 9.7.0 .3to 9.7.1 upgrade

Melissa Baldwin shared this problem 2 months ago
Defect Logged

I just upgraded one of our customers 9.7.0.3-20211215 to 9.7.1-20220209. I needed the bug fix for the filter SYSDATE issue in share/broadcasts.

Now, our customer has lost several of the export format options except for PDF and LINK TO.

Defaults to HTML with no selection, but missing Word, HTML, and XLS format icons.

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NOTE all export formats e the a (Broadcasts are fine).

Comments (6)

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Hi Melissa,


Thanks for your question.


This has been noted already, and a fix is being worked on that will hopefully be resolved shortly.


I've gone ahead and added you to the existing task, and will update you when I hear more information from the Developers.


At this stage, the best solution would be to manually export the Reports to your desired file format, and then send the email externally until this is fixed. Creating Broadcasts is another option, however, if it is just for one-off messages then this could be a little more cumbersome than is necessary.


In the meantime, let me know if you have any further questions.


Kind regards,

Simon

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Great thanks. I tried to look to see if it was reported but didn't find it. Sorry for the dup ticket.

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Hi Melissa,


Not a problem!


I'll reach out when I hear any further updates.


Kind regards,

Simon

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Hi Simon,

Please add us as an affected client

Any update from the development team?


Thanks

Dean

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Hi Dean,


The issue has been resolved and it will be included in the next build, hopefully in the next few weeks.


We will reach out one we have firm details on the release of this patch.


Kind regards,

Simon