Securing Data for users without permissions
We are using Smart Reporting through the BMC ITSM product.
(Fingers crossed this is possible....)
We need to make sure that users who do not have permissions to module data cannot see it regardless if its in a report that blends data from a module they do have access.
For example: User has permissions to Incident data but not Problem data. We know in Remedy this means they would not be able to access the Problem module or Problem data.
It is not uncommon for a report to be developed that may blend data from 2 different modules, where one of the modules is actually restricted.
Expectation is they would see the Incident Data, but the Problem Data column would be blank or ??
1. Hopefully we have a way for BMC data restrictions to be enforced at a global level and not report by report basis?
2. If it can be done can you share with me the steps to secure the data at a global level and not by report level?
206 902 7431