Category
Performance
Report doesn't get refresh after Sql tables are refreshed
Resolved
Hi Team,
PFA..
Report doesn't get refresh after Sql tables are refreshed
We have data in our tables for April Month but chart is not getting refreshed..
We have to manually go and edit each and every report to bring in data.
After any update in the table the dashboard/Reports doesn't get refresh
Demonstrated the same on call to Matt Wilson
Files:
chart refresh.xlsx
The same problem 
Hi Shweta,
Thank you for getting in touch. Sorry to have you repeat yourself here, but would you be interested in demonstrating this issue to me over a screen-share session? If so please let me know what time works best for you (I am on US Mountain Time).
Regards,
Nathan
Hi Shweta,
Thank you for getting in touch. Sorry to have you repeat yourself here, but would you be interested in demonstrating this issue to me over a screen-share session? If so please let me know what time works best for you (I am on US Mountain Time).
Regards,
Nathan
Hi Shweta,
After investigating this issue, I believe that there is a cache scheduled somewhere that we need to disable. In the dashboard setup, you can define when a report should be loaded:
What is this set to in your environment?
I will continue to look for other areas that might be affecting this but I think that this will be a good place to start.
I look forward to your response.
Regards,
Nathan
Hi Shweta,
After investigating this issue, I believe that there is a cache scheduled somewhere that we need to disable. In the dashboard setup, you can define when a report should be loaded:
What is this set to in your environment?
I will continue to look for other areas that might be affecting this but I think that this will be a good place to start.
I look forward to your response.
Regards,
Nathan
Hi Shweta,
Have you had any luck in resolving this?
Regards,
Nathan
Hi Shweta,
Have you had any luck in resolving this?
Regards,
Nathan
Hi Shweta,
I am going to set this ticket to closed for now, but if there is anything else I can do to help here, please just let me know and the case will be re-opened!
Regards,
Nathan
Hi Shweta,
I am going to set this ticket to closed for now, but if there is anything else I can do to help here, please just let me know and the case will be re-opened!
Regards,
Nathan
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