New install doesn't have "create report" functionality

Dave Madaras shared this problem 2 years ago
Resolved

System InformationApplication Version:7.2Build:20160926Java Version:1.8.0_111Operating System:Windows 10 10.0 (amd64)


Hi,


I just installed a new build yesterday and I don't have the ability to create reports. As per earlier issues, I did check "Content Settings" but didn't have the ability to change "User Permissions.


Screenshot of the missing menu item attached.


Best,

Dave

Best Answer
photo

You will need to first create a

content category and Subfolder so that you can save a report. Once you

create the content category and subfolder, you may need to logout and log back

in to see the create report option. Refer product documentation on steps to create content category and subfolder.

Comments (8)

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1

Hi Dave,


We can enable/disable this option by navigating to;


Administration > Admin Console > Roles >


Select the User in question.


Within this option select General and navigate to Report Access. This will then give you options to; Create, Read, Update and Delete.


We need to have the "Create" option ticked so that you can then create Reports.


See image below;


02ec25eb8b451a3ee844c816f4e360fa


I hope this helps, and I look forward to your reply on this.


Regards,

Mark

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1

I checked that setting. It was correctly set at first. I toggled off the report functionality for the System Admin role, Saved those settings, and returned again to toggle them back on.


No change, still don't see ability to create reports.


Thanks!


Dave

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4

You will need to first create a

content category and Subfolder so that you can save a report. Once you

create the content category and subfolder, you may need to logout and log back

in to see the create report option. Refer product documentation on steps to create content category and subfolder.

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1

Thanks guys,


That was it. Seeing report creation now.


Best,

Dave

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1

Thank you for your input on this Sachin, let's keep this Community strong :)

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1

I tried all this by the way - did not work. Had to enable the top menu. Side menu is not working properly.

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1

Hi Vardan,

I hope all is well,

Sorry to hear that none of the options were a success, to further assist with this I want to question the following:

-Was this a fresh install? Upgrade?

-What version/build was installed?

-Would you be able to provide us with some screenshots to show this issue?

I look forward to your reply.

Regards,

Mark

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1

Closed due to age and activity. Can re-open if needed.