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Community Topic Problem Broadcast & Report Export

David Registro

APAC SD Team

Assigned

Yellowfin FAQ

Agents

Category Broadcast & Report Export

Product Version 9.0

Multi-byte report name is garbled when broadcast as file

Yellowfin FAQ shared this problem ago

Resolved

I have a report with a multi-byte report name, however when I broadcast the report as PDF the filename is not correct and stops the file from opening unless I rename the file and file type.

Here is my report:

4e7ed6c9f4d7a08d3dd857aa9662e1ed

Here is how it looks when I broadcast to PDF or XLSX

420fc12f3b084345ebf531857bd9ae54

The same problem 0

Replies (1)

David Registro ●

This issue occurs during the file creation stage and is based on how your Java install is handling the file creation. While this is not something that can be solved via Yellowfin code, it can be resolved via Java configuration easily.

Note: Modifying Java Parameters is dependent on your Yellowfin environment, please ensure you modify the correct file/service.

Windows

1. Please add the following parameter to your Java start-up options;

set JAVA_OPTS=%JAVA_OPTS% -Dmail.mime.encodeparameters=false

Example snippet from catalina.bat

95a0cadaa7370bb1f9a464eb514f44ae

2. Restart Yellowfin for your changes to take affect.

Linux

1. Please add the following parameter to your Java start-up options;

JAVA_OPTS="$JAVA_OPTS -Dmail.mime.encodeparameters=false"

Example snippet from catalina.sh

/b2ce7bf580b42419ad5ba60190de11ce

2. Restart Yellowfin for your changes to take affect.

If you need some extra guidance, please reach out to our Support Team via our community, we will be more than happy to help.

Note: Modifying Java Parameters is dependent on your Yellowfin environment, please ensure you modify the correct file/service.

Windows

1. Please add the following parameter to your Java start-up options;

set JAVA_OPTS=%JAVA_OPTS% -Dmail.mime.encodeparameters=false

Example snippet from catalina.bat

95a0cadaa7370bb1f9a464eb514f44ae

2. Restart Yellowfin for your changes to take affect.

Linux

1. Please add the following parameter to your Java start-up options;

JAVA_OPTS="$JAVA_OPTS -Dmail.mime.encodeparameters=false"

Example snippet from catalina.sh

/b2ce7bf580b42419ad5ba60190de11ce

2. Restart Yellowfin for your changes to take affect.

If you need some extra guidance, please reach out to our Support Team via our community, we will be more than happy to help.

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