Login page says it cannot be reached - 'ERR_CONTENT_DECODING_FAILED'

Yellowfin FAQ shared this problem 2 years ago
Resolved

Just installed Yellowfin, which went well.

Started up fine. Though when I hit the login page I see something like below:

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Note the 'ERR_CONTENT_DECODING_FAILED' message.

Comments (2)

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1

This issue is most likely caused due to a defect in Java which is visible when using older versions of Tomcat.

You should only see this issue on Tomcat 7 and Java 8+.


You can easily get around this by turning off Tomcat compression via server.xml.

  1. Stop Yellowfin
  2. Edit the server.xml (yellowfin\appserver\conf\) with a text editor
  3. Change "on" to "off" and save553f6cea102ee9b63decfe80cfe25f37
  4. Start YF and test.


If this does not solve your issue, or you're simply unsure, just reach out to us and include all info + logs (yellowfin\appserver\logs) and we can look into it for you.


Regards,

Yellowfin Support

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1

I experienced this when starting Yellowfin with Java 1.8.0 Build 51.

Upgrading Java to Java 1.8.0 Build 171 fixed this issue, without having to disable compression as above.