Imported dashboard bringing elements from all subtabs to first subtab
Answered
Hi YF community,
I am being haunted by a dashboard. It has decided to put everything from tabs 2-3 into tab one every time I publish the dashboard. Reports, shapes, buttons, new reports, anything. I imported it and deleted some old reports through code mode before I started working on it as Yellowfin wouldn't let me delete the reports myself. Is anyone aware of any open bug tickets that vaguely sound something like this? I'm using 9.4.2
Is the dashboard cursed forever or can I salvage this? I would post screenshots but it is little more than a jumble of mess on the first dashboard tab.
Many thanks,
Philipp
Hi Philipp,
Thanks for reaching out to support with your question,
Could you provide the specific build version you are experiencing this with? Here is my testing in 9.5.1
Created "subtabs dashboard, added subtabs 1 and 2, here is the original order -
Added some content to subtabs -
So Next I think I will export, then remove some content in code mode, does that sound correct?
Thanks, Eric
Hi Philipp,
Thanks for reaching out to support with your question,
Could you provide the specific build version you are experiencing this with? Here is my testing in 9.5.1
Created "subtabs dashboard, added subtabs 1 and 2, here is the original order -
Added some content to subtabs -
So Next I think I will export, then remove some content in code mode, does that sound correct?
Thanks, Eric
Hi Eric,
Hope you're well. Thanks for your reply. I am assuming something went wrong with the import process. While importing, I changed the data source to a different one. The reports that were on the dashboard previously broke. I could not delete the reports in canvas mode, when I clicked on them I had no options, I tried pressing the delete button on my keyboard to no avail. So I went into code mode, and I deleted the following in reference to them:
This got rid of the old reports, but ruined everything else. Things seem to "leak" from subtabs 2,3 to subtab 1 regardless of what I do.
Looking at code mode, if I now add a report to subtab 2 and publish, I won't find the report subtab 2 but rather in subtab 2. Code mode reflects this, as I will find the snippet above for the new report in subtab 1.
Stranger still, if I add rectangles or other shapes to subtab 2, it forgets I added them entirely and doesn't include them in any dashboard.
Hope this helps, but I'm assuming this is a very niche bug down to the flaws in the import/export functionality.
Kind regards,
Philipp
Hi Eric,
Hope you're well. Thanks for your reply. I am assuming something went wrong with the import process. While importing, I changed the data source to a different one. The reports that were on the dashboard previously broke. I could not delete the reports in canvas mode, when I clicked on them I had no options, I tried pressing the delete button on my keyboard to no avail. So I went into code mode, and I deleted the following in reference to them:
This got rid of the old reports, but ruined everything else. Things seem to "leak" from subtabs 2,3 to subtab 1 regardless of what I do.
Looking at code mode, if I now add a report to subtab 2 and publish, I won't find the report subtab 2 but rather in subtab 2. Code mode reflects this, as I will find the snippet above for the new report in subtab 1.
Stranger still, if I add rectangles or other shapes to subtab 2, it forgets I added them entirely and doesn't include them in any dashboard.
Hope this helps, but I'm assuming this is a very niche bug down to the flaws in the import/export functionality.
Kind regards,
Philipp
HI Phillip,
Thanks for the update here. Would you be able to provide a copy of the affected YFX and some screenshots of the code for reference?
Thanks, Eric
HI Phillip,
Thanks for the update here. Would you be able to provide a copy of the affected YFX and some screenshots of the code for reference?
Thanks, Eric
Hi Eric,
I'm afraid I can't provide the affected YFX without making this ticket private. I can say that this now is affecting multiple entirely unrelated dashboards. I think I am able to describe the issue a little better now. I have been getting trolled pretty hard by these issues recently.
The issue comes from:
I can easily replicate this issue now, but this trolling extends far beyond the issue I described above, namely:
I highly suspect this is down to the HTML autocorrector and some bug in the import/export system. I'd be happy to explain over a screen share, but I suspect it is pointless to share a YFX as this affects many dashboards.
Kind regards,
Philipp
Hi Eric,
I'm afraid I can't provide the affected YFX without making this ticket private. I can say that this now is affecting multiple entirely unrelated dashboards. I think I am able to describe the issue a little better now. I have been getting trolled pretty hard by these issues recently.
The issue comes from:
I can easily replicate this issue now, but this trolling extends far beyond the issue I described above, namely:
I highly suspect this is down to the HTML autocorrector and some bug in the import/export system. I'd be happy to explain over a screen share, but I suspect it is pointless to share a YFX as this affects many dashboards.
Kind regards,
Philipp
Hi Philipp,
Thanks for the additional info. I think I can get some things tested with the additional info provided here, I'll let you know how it goes.
Alternatively, I did check our developer platform with the new insight, and saw this task, which was completed in 9.5 -
Thanks,
Eric
Hi Philipp,
Thanks for the additional info. I think I can get some things tested with the additional info provided here, I'll let you know how it goes.
Alternatively, I did check our developer platform with the new insight, and saw this task, which was completed in 9.5 -
Thanks,
Eric
Hi Phillip,
Just wanted to check in to see if you had a chance to do an upgrade test at this time?
Thanks, Eric
Hi Phillip,
Just wanted to check in to see if you had a chance to do an upgrade test at this time?
Thanks, Eric
Hi Phillip,
I'm going to go ahead and mark this question as Answered due to inactivity at this time. Feel welcome to reach out in the future.
Thanks, Eric
Hi Phillip,
I'm going to go ahead and mark this question as Answered due to inactivity at this time. Feel welcome to reach out in the future.
Thanks, Eric
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