Error when setting custom email sender with blank space

Trevor Trotter shared this problem 26 days ago
Defect Logged

After setting the custom email sender feature, it fails if I use a name that has a space E.g.

/e0095811638450d1da3b5ce291c3cffa


When I try to actually send the email I get an error:

383fa4337c4379f4bae9549c6885878a


The reason for this seems to be that the Sender name and Email address is the wrong way around.

If you configure it as follows, the email sends correctly from the address/name specified.

bba8ac85ef71470dc4b206c28b224df8

Can you please let me know when this will be fixed.


Thanks

Comments (1)

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Hi Trevor,


I have replicated this issue and logged the defect on your behalf, I'll keep you posted with updates.

In the meantime, we have no choice but to not use spaces in this field.


Sorry for the inconvenience with this!


Regards,

David