Email retries

Cameron Gregg shared this idea 6 years ago
Completed

Hello,

Sometimes when doing email broadcasts, one of our YF instances experiences a timeout connecting to the SMTP host. This causes the broadcast to be abandoned.

We are currently on version 7.1.  Is there any retry configuration? Either in 7.1 or 7.4 or above?

thanks

Cameron

Systems Administrator

Tramada Systems

Replies (4)

photo
0

Hi Cameron,


Unfortunately this is not a feature of our more recent versions. But I have gone an raised this as an Idea. Ideas will be reviewed by our Product Team and chosen for Enhancements based on feasibility, level of positive impact to the user experience, and votes from the community. This post will be updated with any future information relevant to this process.


Cheers,

Neal

photo
1

Hello,

was this functionality implemented?

Regards

photo
1

Hello Jan.Zacharjasiewicz

Greetings of the day!

The idea is still being reviewed by our Product Team. They will assess all suggestions for potential enhancements based on feasibility, positive impact on user experience, and community votes. Your information will be included in the enhancement request. We will provide updates on the status and inform you of any developments.

Feel free to reach out to us if you have any questions or concerns; we would be more than happy to assist you.

Regards
Siddhartha

photo
1

Hello All

Greetings of the day

We are pleased to inform you that the issue you reported in this ticket has been resolved in our latest release 9.15 version. You can access the downloads by visiting.

https://portal.yellowfinbi.com/public/releases/home

As a result, we will now mark this ticket as "Completed". Would love to get confirmation your issue has been resolved with the latest release, so kindly let me know how it all goes post update. Please reach out to us if you need any additional assistance, we would be happy to assist you.


Sincerely,

Nishant Garg

Yellowfin Technical Support Engineer

Leave a Comment
 
Attach a file