Default Tour Presentation/Storyboard

Casper Badenhorst shared this problem 2 years ago
Defect Fixed

When creating the security roles, with the move from storyboard to presentations, the default presentation for example the administration roles, or the standard tour for non administrators, is not available for selection anymore. Is there are way to force the selection of the appropriate presentations or is this an actual bug? I cannot find any help on this from the searches I completed.

And if you are wondering, yes, all demo content has been deployed.

Replies (9)

photo
1

Hi Casper,

I hope all is well,

I have since checked this in 2 different versions of which I get 2 different results, of which are exactly as you described;

7.4.16 20201223

a402194a5adf437dbe8fe20922c14d80

056ebdd4d411c83aef4dea85c9836ac1

9.6.0 20210625

7efcf3ff4fdc94b3a0b6cfa3e60771d7

8da238d660697e6fd07f6af8f3143a0a

What next?

As we can see Tour Storyboards is still listed, yet Tour Presentations has not been added, because of this I have questioned this further with our development team; logged as a bug. Let me know your thoughts.

Regards,

Mark

photo
1

Thanks Mark - It is not yet crucial for us to have these added as we can provide some guidance to users as to how to get to them. We will however need this in about 45 days when we will be switching over to production. Please keep me posted on the resolution of this issue. Thanks for the quick response.

Casper

photo
1

Hi Casper,

Thank you for the quick response, hopefully we can get some movement soon, however please check in for updates and question for these anytime. I'd be more than happy to assist.

Regards,

Mark

photo
1

Thanks Mark, will do.

Casper

photo
1

Hi Casper,

I hope all is well,

I know it's been a good few months since we last discussed this, however I just want to let you know that this has since been fixed by our development team, and due for release in our 9.7.2 release, ETA on this has yet to be confirmed.

Regards,

Mark

photo
1

Hi Casper,

I hope all is well,

I just want to to confirm that this has since been implemented within our release of 9.8 which we released last week. If you could check this out and let us know your feedback that would be great.

Regards,

Mark

photo
1

Hi Casper,

I hope all is well,

I just want to touch base to see if you had chance to get our latest release of 9.8 2022092 installed, if so if you could let me know all is well that would be great.

I look forward to your reply.

Regard,

Mark

photo
1

Hi Casper,

I hope all is well,

I'm just touching base to see if you read through my last response. If you can let me know that would be great.

Regards,

Mark

photo
1

Hi Casper,

Further to my last set of responses, I am going to go ahead and mark this ticket as Defect Fixed. If you wish to re-open to discuss further, please do not hesitate to reach out. I would be more than happy to assist where I can.

Regards,

Mark

Leave a Comment
 
Attach a file