Can we have more details to the following error message of a failed upgrade:
"The selected directory does not appear to be a SmartReportingUpgrade directory."
This generic message fails to explain exactly what Yellowfin is not finding in the directory, making it difficult to troubleshoot should it be encountered.
Hi Vishal,
When doing upgrades, Yellowfin looks for that ROOT folder (or what it has been renamed to) in order to get the program path and DB locations.
In cases where the upgrade returns "The selected directory does not appear to be a SmartReportingUpgrade directory." One of the following conditions have been met:
However as we have seen it fail when the above conditions have not been met, we will enable debug logging to see exactly what it's looking for, and where.
This change is current in review with the dev team and will keep you posted on updates.
Thanks,
David
Hi Vishal,
When doing upgrades, Yellowfin looks for that ROOT folder (or what it has been renamed to) in order to get the program path and DB locations.
In cases where the upgrade returns "The selected directory does not appear to be a SmartReportingUpgrade directory." One of the following conditions have been met:
However as we have seen it fail when the above conditions have not been met, we will enable debug logging to see exactly what it's looking for, and where.
This change is current in review with the dev team and will keep you posted on updates.
Thanks,
David
Hi David,
Any progress on this idea.
Thanks,
Vishal
Hi David,
Any progress on this idea.
Thanks,
Vishal
Hi Guys,
Just letting you know this items has been included in the latest 8.0.6 and 9.2 releases.
If you have any questions, or run into any issues with this, please let us know.
Thanks,
David
Hi Guys,
Just letting you know this items has been included in the latest 8.0.6 and 9.2 releases.
If you have any questions, or run into any issues with this, please let us know.
Thanks,
David
Hi David,
I hope you're doing well.!!!
Do we need to pass anything to enable Debug log, or it's by default enabled.
Thanks,
Vishal
Hi David,
I hope you're doing well.!!!
Do we need to pass anything to enable Debug log, or it's by default enabled.
Thanks,
Vishal
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