Custom Style Formatting should begain with Default values

Jess Bugarin shared this question 1 month ago
Awaiting Reply

When I switch from Default style formatting to Custom, the selections that appear are not the same as the default values. This causes a lot of extra work, confusion, and it causes reports to not follow set standards.


Example: I want turn wrap off on my headers. When I do so, the header background color changes. It is no longer the default color. Now I have to figure out what the default color is that was used by the administrator in order for my report to look the same as every other report. This also changed the alignment. The admin has set header alignment to left, but the Custom style has it centered. So now I have to remember to change that too.


This applies to column/row formatting as well, not just headers. But it is most noticeable in headers because of the background and alignment difference.

Comments (5)

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Hi Jess,

Thanks for reaching out. It would be helpful to see before and after screen shots so I know specifically what changes occur after turning the text wrap off, but regardless, I suspect you're on an older build of 7.3 and that this wouldn't occur in latest builds of 7.3 or in 7.4 and 8. We had a considerable amount of formatting related defects pre-7.35 As in our other recent ticket I'm awaiting reply on, it will be important to know what build of 7.3 you're on here.

Regards,

Mike

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Hi Jess,

I just wanted to check in and see how things are going with this.

Regards,

Mike

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Hi Jess,

I'm going to go ahead and mark this one as Answered since I haven't heard back from you, but if you have further questions or concerns on this, if you respond, it will re-open the case and put it back in my queue and I'll be happy to help.

Regards,

Mike

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Hi. I'm in a BMC instance of 7.3 build 2018-04-18


Attached are a series of photos to demonstrate. Photo 1 is what I see when I do nothing. Photo 2 is what I see when I change the row headers from default to Custom, but change nothing within there. Photo 3 is what I get after I've done that. Photo 4 is the default in the Contents area of the system administration. This matches what you see in Photo 1, but not the other Photos.

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Hi Jess,

The "Default" you're seeing when you first open the application is actually a custom Default that's likely set in the Smart Reporting installer as an INSERT statement. Custom settings are a separate configuration, so what you're seeing when you toggle these settings to Custom is the actual Yellowfin Default that you'd see in a standard Yellowfin install.

What likely occurred here is that whoever configured the Smart Reporting Installer options, created the INSERT statement for the Default values here, but left the Custom option unchanged. I'm unsure whether this was done purposefully or not, but it may be worth reaching out to the party responsible for setting these options for further information and seeing whether they can possibly change this, if that is your requirement.

Regards,

Mike