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CommunityTopicProblemSystem Configuration
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Category System Configuration
Product Version 7.2

Could not create separate reference codes for multi-clients

YangyangCai shared this problem 7 years ago
Resolved

Hi Team,


Hope you are having a good day today.


I have enable the client organization functionality in our testing environment, and created three different clients successfully.



One issue we currently have is that it seems that we could not create separate Org Reference Codes for each client, because branch and deparment information is different. Could do you please advise us is there any way we could create the separate Org Reference Codes?

The build we use is 20160727 7.2, and does 7.3 or 7.3+ has this functionality?


If not, we would find another way to show correct branch name and department name.


Regards,

Nancy

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Replies (4)

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Mahesh Thatipamula ● 7 years ago

Hi Nancy,

Yes, I can replicate the issue.

I have test with 7.3 and 7.3+, I am able to create org ref codes in the client orgs. So it is working.

May be now is the time for update.

Please let me know if you have any questions.

Regards,

Mahe

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Mahesh Thatipamula ● 7 years ago

Hi Nancy,

Hope you are doing well.

Can you please update me on this ticket?

Regards,

Mahe

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YangyangCai ● 7 years ago

Hi Mahe,


Thanks for your update.


I will discuss with my colleagues about upgrade topic.


Regards,

Nancy

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Mahesh Thatipamula ● 7 years ago

Hi Nancy,

Thanks for your reply.

Shall I close this ticket now?

Regards,

Mahe

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Mahesh Thatipamula ● 6 years ago

Hi Nancy,

Hope you are doing well.

I believe you are busy.I will close this ticket for the moment.

You can reply back and the ticket becomes active.

Regards,

Mahe

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