Connection problems through proxy
We have two sets of users that connect to our YF server through their internal networks which have a proxy. In this cases, they face several problems:
- The response time of YF is very slow even when their network and our YF server are running fast in any other condition.
- YF web crashes, the "running" circle that is displayed when YF is executing something doesn't disappear from the screen and it is necessary to close the YF browser window and log on again.
We don't have access to their proxies. So, we would like to know:
1. if there are any best practices regarding this topic, like "open this ports, allow this urls, ips, protocols and so on.
2. if there is any test that either the IT department of the users on their side or us in our side could do in order to point out the problem.