Configure Failed Task Retry Attempts

Xavier Ona shared this idea 2 years ago
Idea Logged

Can we implement a configuration to limit the amount of retries occurs when a task fails?

In example, a recent FTP broadcast task scheduled as a daily task is attempting to complete every 8 to 10 minutes due to a failure.

Comments (5)

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Hi Xavier,

Thanks for reaching out with your suggestion. I've run into this scenario a couple of times, and think this is an excellent candidate for future Enhancement. I've raised this as an Enhancement Request and the progress can be monitored here.

In the meantime, I'd recommend configuring some alerts to failed tasks so situations like this can be identified and remedied manually. This can be done by enabling the 'Broadcast Failure Task' under 'Administration' > 'Configuration' > Mail Icon > 'General Settings'.

This will create a task any time a broadcast fails to be sent. This task is created for the group specified in 'Broadcast Failure Task Recipient'. You can also check the 'Timeline Updates' selection under 'Notification Settings' to get an e-mail notification when a task is created.

This will allow you to identify if any tasks are failing multiple times a day, and then to determine whether they need to be adjusted from there.

I understand this isn't a good permanent solution, but it does give some type of notification in the mean time.

Thanks,

Ryan

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Hi Ryan,

Can you please let us know if this enhancement has been implemented in any recent release?

We would like to have some retry attempts when a broadcast fails either email or ftp.

Thanks,


Bharath

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Hi Bharath,

Thanks for checking in on this. I can confirm that this Idea is still set as logged and a decision has not yet been made as to whether this may be implemented in a future version.

Thanks,

Ryan

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Hi Ryan,


Can you please share the RFE ID with us?


Regards

Bharath

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Hello Bharath,

Regarding this issue please refer to ticket number 5989.

Thanks,

Jared