Broadcast failed because a user had No Access when said user is not in broadcast.

Siim Neljandik shared this problem 9 months ago
Resolved

Hello,

A broadcast of a report failed recently because a user had no access. While said user might not be added to the access filter that the report uses, they were not added to the broadcast recipent list.

All the best

Siim N

Comments (4)

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The user who created the broadcast confirmed my suspicion. The user without access was initially added to the broadcast list. The broadcast failed once and after that the no access user was then removed from the broadcast list. After the no access user was removed from the broadcast, it still got the error.

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Hi Siim,

Thanks for reaching out. Which type of broadcast are you using here? Is this a Broadcast to FTP?

Also, is it correct that you're only 7.4 build 20180104?

Regards,

Mike

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Hi Siim,

I just wanted to check in and see how things are going with this.

Regards,

Mike

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Hi Siim,

I'm going to go ahead and mark this one as Resolved since I haven't heard back from you, but if you have further questions or concerns on this, if you respond, it will re-open the case and put it back in my queue and I'll be happy to help.

Regards,

Mike