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CommunityTopicQuestionStories & Storyboard
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Category Stories & Storyboard
Product Version 8.0

Ability to edit stories using Internet Explorer

Damien Boden shared this question 5 years ago
Answered

Hi,


We are unable to edit stories using Internet Explorer (IE 11), editing does work though in Chrome and Edge. Unfortunately not all users have access to an alternative browser with IE being the organisational default browser.

We have just updated to 8.0.1 hoping this would resolve the issue but unforunately not. Are there plans to enable editing in IE 11?


Thanks,

Damien

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Mike Sheehan ● 5 years ago

Hi Damien,

Thanks for reaching out. If you reference our Wiki entry on Stories, you can see that it is mentioned that this feature cannot be used with Internet Explorer. I should note though that it works with Microsoft Edge. There are currently no plans to implement usage of this feature with Internet Explorer. I apologize for the inconvenience.

Please let me know if you have any further questions on this.

Regards,

Mike

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Mike Sheehan ● 5 years ago

Hi Damien,

I just wanted to check in and see if this information found you okay.

Regards,

Mike

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Damien Boden ● 5 years ago

Hi Mike,

Yes thanks.

Regards,

Damien

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Mike Sheehan ● 5 years ago

Hi Damien,

Great, thanks for confirming. Sorry there's not better news on this. This considered, I'll go ahead and close this case out then, but please don't hesitate to reach out with any other questions or concerns.

Regards,

Mike

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