Category
Report Builder
Product Version
7.3
7.3 Time Series aggregation not working
Defect Fixed
We are testing 7.3 against 7.1 For our tests both version are pointing to the same source data in Redshift.
In 7.3 the time series aggregation is not working. Have a look at the attached screenshots. The 7.1 aggregates correctly from day to week and month.
The 7.3 and 7.1 'Day' data matched exactly, but the week and month aggregation in 7.3 is completely wrong (look at the x-axis)
The same problem 
Hi Rikus,
Thank you for getting in touch. Do you have a few minutes to screen-share at any point today? I am US mountain time, so please let me know what works best for you.
Regards,
Nathan
Hi Rikus,
Thank you for getting in touch. Do you have a few minutes to screen-share at any point today? I am US mountain time, so please let me know what works best for you.
Regards,
Nathan
I can do anytime today until 15:00 GMT
Cheers
Rikus
I can do anytime today until 15:00 GMT
Cheers
Rikus
Hi Rikus,
I probably will not be able to screen-share before 15:00 GMT today, but in 7.3 we did add a chart aggregation feature. How is this currently set, and how does changing this affect your issue?
Regards,
Nathan
Hi Rikus,
I probably will not be able to screen-share before 15:00 GMT today, but in 7.3 we did add a chart aggregation feature. How is this currently set, and how does changing this affect your issue?
Regards,
Nathan
It's set to default. Changing it makes no difference
I've tried to recreate the chart, but I get the same results
It's set to default. Changing it makes no difference
I've tried to recreate the chart, but I get the same results
Hi Rikus,
If you have a few minutes now I can screenshare:
https://meetings.ringcentral.com/j/1495913524
Regards,
Nathan
Hi Rikus,
If you have a few minutes now I can screenshare:
https://meetings.ringcentral.com/j/1495913524
Regards,
Nathan
Hi Rikus,
I have been able to confirm that this is a bug, and have raised the issue with our development staff.
In the meantime you can work around this issue by removing cross-tab functionality from your report (will result in limited coloring functionality).
Please let me know if you have any questions, and I will keep you updated on the status of this ticket.
Regards,
Nathan
Hi Rikus,
I have been able to confirm that this is a bug, and have raised the issue with our development staff.
In the meantime you can work around this issue by removing cross-tab functionality from your report (will result in limited coloring functionality).
Please let me know if you have any questions, and I will keep you updated on the status of this ticket.
Regards,
Nathan
I also had this problem, and now do not know how to solve?
I also had this problem, and now do not know how to solve?
I just wanted to let you know that this issue has been fixed and should be available in the most recent 7.3 builds.
Regards,
Nathan
I just wanted to let you know that this issue has been fixed and should be available in the most recent 7.3 builds.
Regards,
Nathan
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