Dashboard width setting is not applied & question about REST API endpoint for user profile settings

Jaehyuk Lee shared this question 13 days ago
Awaiting Reply

Adjusting the setting for Dashboard Width (Profile Settings > Display Preferences > Dashboard Width) as described in this article (link) did not have an affect on my dashboard width. Even when set very low (200px), my dashboard width did not change.

Also, I am wondering if it will be possible to give each of the users of our application the ability to programmatically adjust their Dashboard Width through some UI in our application. Are there any Yellowfin REST API endpoints for changing a user's profile settings? I am not seeing any profile-settings-related endpoints in the Yellowfin API documentation (link), so I am wondering whether this is possible or if you can advise me to a different solution.

Please let me know if you require any more information from me. Thank you for your time.

Replies (10)

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Hello Jaehyuk Lee,

My name is Yamini Naidu from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:

Ticket Number: #31729
Case Title: Dashboard width setting is not applied & question.

Request for Additional Information:

To better understand and expedite the resolution of your case, please provide me following details:

For other inquiries regarding the REST API, I have created a separate ticket, as this pertains to a different matter. You can track that ticket using the link provided below.

https://community.yellowfinbi.com/ticket/31730


Sincerely,

Yamini Naidu

Yellowfin Technical Support Engineer


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Hello Jaehyuk Lee,

I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.

Thank you,

Yamini Naidu

Yellowfin Technical Support


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Hello Jaehyuk Lee,

I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.

If you are unavailable right now, you can always contact us again at a later time by opening a new ticket. I will close this ticket by the end of business tomorrow if I do not receive a reply.

Please reply to this email and I will continue to work to resolve this issue.

Thank you,

Yamini Naidu

Yellowfin Technical Support


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Here is the info.jsp.

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Hello Jaehyuk Lee,

Thank you for providing the information regarding info.jsp. I have tested the issue in version 9.13 and determined that we need to adjust the width of the setting within the Dashboard properties, as illustrated in the snippet below.

c57ad2749f4cb83f19f90092ef386bea


I would appreciate it if you could attempt this adjustment and inform me of the results.


Thank you,

Yamini Naidu

Yellowfin Technical Support

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Hello Jaehyuk Lee

I wanted to follow up with you regarding the solution I provided in my last email. Did the solution we sent you resolve the issue?

Please let us know if you need additional support on this issue.

Thank you,

Yamini Naidu

Yellowfin Technical Support


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Hello Yamini,

Could you provide instructions on how to access the "Dashboard Properties" menu in your screenshot?

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Hello Jaehyuk Lee,

The properties of the dashboard can be located on the right side of the dashboard area, as illustrated below. Navigate to any dashboard and observe the right side section. Under the dashboard properties, there are two options: Dashboard and Subtab. Within the Subtab, you will find the width option.

65ca40440304517ad194e646e7cfb967


40a5bbe0b809f6a2fd5890d0543589ac


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Is there any way for the individuals Users of Client Orgs to access this setting? I am attaching a screenshot of the view of a dashboard for a user. I am not seeing the Dashboard Properties settings here.

Is the dashboard width only able to be set in the administrative level which will change the dashboard width for all users?

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Hello Jaehyuk Lee,

In response to your inquiry, I would like to clarify that the dashboard is seems set to private and has read-only permission. Could you kindly verify the roles assigned to this user and let me know?

Regards,

Yamini Naidu

Yellowfin Technical Support


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