Dashboard width setting is not applied & question about REST API endpoint for user profile settings
Adjusting the setting for Dashboard Width (Profile Settings > Display Preferences > Dashboard Width) as described in this article (link) did not have an affect on my dashboard width. Even when set very low (200px), my dashboard width did not change.
Also, I am wondering if it will be possible to give each of the users of our application the ability to programmatically adjust their Dashboard Width through some UI in our application. Are there any Yellowfin REST API endpoints for changing a user's profile settings? I am not seeing any profile-settings-related endpoints in the Yellowfin API documentation (link), so I am wondering whether this is possible or if you can advise me to a different solution.
Please let me know if you require any more information from me. Thank you for your time.
The same question
Hello Jaehyuk Lee,
My name is Yamini Naidu from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #31729
Case Title: Dashboard width setting is not applied & question.
Request for Additional Information:
To better understand and expedite the resolution of your case, please provide me following details:
For other inquiries regarding the REST API, I have created a separate ticket, as this pertains to a different matter. You can track that ticket using the link provided below.
https://community.yellowfinbi.com/ticket/31730
Sincerely,
Yamini Naidu
Yellowfin Technical Support Engineer
Hello Jaehyuk Lee,
My name is Yamini Naidu from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #31729
Case Title: Dashboard width setting is not applied & question.
Request for Additional Information:
To better understand and expedite the resolution of your case, please provide me following details:
For other inquiries regarding the REST API, I have created a separate ticket, as this pertains to a different matter. You can track that ticket using the link provided below.
https://community.yellowfinbi.com/ticket/31730
Sincerely,
Yamini Naidu
Yellowfin Technical Support Engineer
Hello Jaehyuk Lee,
I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee,
I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee,
I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.
If you are unavailable right now, you can always contact us again at a later time by opening a new ticket. I will close this ticket by the end of business tomorrow if I do not receive a reply.
Please reply to this email and I will continue to work to resolve this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee,
I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.
If you are unavailable right now, you can always contact us again at a later time by opening a new ticket. I will close this ticket by the end of business tomorrow if I do not receive a reply.
Please reply to this email and I will continue to work to resolve this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Here is the info.jsp.
Here is the info.jsp.
Hello Jaehyuk Lee,
Thank you for providing the information regarding info.jsp. I have tested the issue in version 9.13 and determined that we need to adjust the width of the setting within the Dashboard properties, as illustrated in the snippet below.
I would appreciate it if you could attempt this adjustment and inform me of the results.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee,
Thank you for providing the information regarding info.jsp. I have tested the issue in version 9.13 and determined that we need to adjust the width of the setting within the Dashboard properties, as illustrated in the snippet below.
I would appreciate it if you could attempt this adjustment and inform me of the results.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
I wanted to follow up with you regarding the solution I provided in my last email. Did the solution we sent you resolve the issue?
Please let us know if you need additional support on this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
I wanted to follow up with you regarding the solution I provided in my last email. Did the solution we sent you resolve the issue?
Please let us know if you need additional support on this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Yamini,
Could you provide instructions on how to access the "Dashboard Properties" menu in your screenshot?
Hello Yamini,
Could you provide instructions on how to access the "Dashboard Properties" menu in your screenshot?
Hello Jaehyuk Lee,
The properties of the dashboard can be located on the right side of the dashboard area, as illustrated below. Navigate to any dashboard and observe the right side section. Under the dashboard properties, there are two options: Dashboard and Subtab. Within the Subtab, you will find the width option.
Hello Jaehyuk Lee,
The properties of the dashboard can be located on the right side of the dashboard area, as illustrated below. Navigate to any dashboard and observe the right side section. Under the dashboard properties, there are two options: Dashboard and Subtab. Within the Subtab, you will find the width option.
Is there any way for the individuals Users of Client Orgs to access this setting? I am attaching a screenshot of the view of a dashboard for a user. I am not seeing the Dashboard Properties settings here.
Is the dashboard width only able to be set in the administrative level which will change the dashboard width for all users?
Is there any way for the individuals Users of Client Orgs to access this setting? I am attaching a screenshot of the view of a dashboard for a user. I am not seeing the Dashboard Properties settings here.
Is the dashboard width only able to be set in the administrative level which will change the dashboard width for all users?
Hello Jaehyuk Lee,
In response to your inquiry, I would like to clarify that the dashboard is seems set to private and has read-only permission. Could you kindly verify the roles assigned to this user and let me know?
Regards,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee,
In response to your inquiry, I would like to clarify that the dashboard is seems set to private and has read-only permission. Could you kindly verify the roles assigned to this user and let me know?
Regards,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
I wanted to follow up with you regarding the response I provided in my last email. Please let us know if you need additional support on this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
I wanted to follow up with you regarding the response I provided in my last email. Please let us know if you need additional support on this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
This was a "Consumer & Collaborator" user that only has access to one Client Org. Is there was for such a user to adjust the dashboard width for only themself?
This was a "Consumer & Collaborator" user that only has access to one Client Org. Is there was for such a user to adjust the dashboard width for only themself?
Hello Jaehyuk Lee
By default, the options to create, update, and delete are disabled for consumers and collaborators in the personal dashboard. It is necessary to enable this option to permit users to make edits to the dashboard.
Regards,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
By default, the options to create, update, and delete are disabled for consumers and collaborators in the personal dashboard. It is necessary to enable this option to permit users to make edits to the dashboard.
Regards,
Yamini Naidu
Yellowfin Technical Support
After enabling this option, would an update made by one "Consumer and Collaborator" user to the dashboard like adjusting its width be applied to the dashboard view that other users see when they log in and view the same dashboard?
After enabling this option, would an update made by one "Consumer and Collaborator" user to the dashboard like adjusting its width be applied to the dashboard view that other users see when they log in and view the same dashboard?
Hello Jaehyuk Lee
Certainly, the changes made to the dashboard would be visible to them. I recommend that you attempt it once to observe the results. If you encounter any issue, let us know; we can conduct the same tests and advice you accordingly.
Regards,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
Certainly, the changes made to the dashboard would be visible to them. I recommend that you attempt it once to observe the results. If you encounter any issue, let us know; we can conduct the same tests and advice you accordingly.
Regards,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
I wanted to follow up with you regarding the response I provided in my last email. Please let us know if you need additional support on this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee
I wanted to follow up with you regarding the response I provided in my last email. Please let us know if you need additional support on this issue.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Thank you for your help! No additional support on this issue from me.
Thank you for your help! No additional support on this issue from me.
Hello Jaehyuk Lee,
Thank you for the confirmation and giving us the opportunity to assist you with this case. We are glad that your issue is resolved. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.
We value the customer experience and feedback and would like to understand your experience. Please spare a moment to respond to the quick survey that was sent; we assure you, it won’t take much time to answer!
Your valuable feedback will help us serve you better in the future. Thank you for taking the time.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Jaehyuk Lee,
Thank you for the confirmation and giving us the opportunity to assist you with this case. We are glad that your issue is resolved. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.
We value the customer experience and feedback and would like to understand your experience. Please spare a moment to respond to the quick survey that was sent; we assure you, it won’t take much time to answer!
Your valuable feedback will help us serve you better in the future. Thank you for taking the time.
Thank you,
Yamini Naidu
Yellowfin Technical Support
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