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Community Topic Problem Broadcast & Report Export

Deepak Chaganti

Yellowfin Support Team

Assigned

Category Broadcast & Report Export

Product Version 9.0

Unable to Resize Images in PDF Export

Prathamesh shared this problem ago

Defect Fixed

Hello,

We have added images to our reports in Yellowfin, but when we try to export them as a PDF, we are unable to resize the images. We tried setting the height and width in the PDF image settings, but the image size doesn't seem to reduce.

Has anyone else encountered this issue, or can anyone offer a solution on how to resize the images effectively during the PDF export?

Thank you for your help!

The same problem 0

Replies (4)

Deepak Chaganti ●

Hello Prathamesh,

My name is Deepak Chaganti from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:

Ticket Number: #31590
Case Title: Unable to Resize Images in PDF Export

Replication attempt on my environment:

I have tried to resize image while exporting to PDF in latest yellowfin with Java 21 and everything seems to be working. Please refer to the attached recording.

Request for Additional Information:

To better understand and expedite the resolution of your case, please provide me following details:

The info.jsp file for this instance in HTML format. In order to get this file please follow the instructions in the following link:

https://community.yellowfinbi.com/topic/how-to-get-the-info-jsp

A screenrecording to illustrate the problem that you are facing.
Do you have Report Export Defaults configured for in Admin settings? :
Did image resizing during export worked fine earlier? If yes, what has changed after which it stopped working? (Any change to java or yellowfin upgrade etc?)

Sincerely,

Deepak Chaganti

Yellowfin Technical Support Engineer

Files:

Reply URL

Prathamesh ●

Hi Deepak,

I hope you're doing well. To help clarify the situation, I’ve recorded a video demonstrating the problem.

Please find the video and image attached below and FYI we are using Image Link Formatter.

I hope this helps in understanding the issue more clearly.

Thank you for your support!

Best regards,
Prathamesh Kale

Files:

URL

Deepak Chaganti ●

Hi Prathamesh,

Thanks for sharing the video.

In your report, the images are in columns but not on report canvas. But the image max height/width option in the PDF export settings only controls the image size of images which are canvas (Image in my video) but not the images of the column.

The PDF export option controls the image size of :

80535b188223858b2cc5d76da8134ce0

In your scenario, the image size can only be changed from the height and width of the report column in column formatting (your screenshot)

Please let me know if that helps.

Thanks,

Deepak

URL

Prathamesh ●

Hi Deepak,

Thank you for your quick response.

As you said the image max height/width option in the PDF export settings only controls the image size of images which are canvas (Image in my video) but not the images of the column.

Then how we can control the height/width of row images in PDF? we are able to control the height/width of row images in report columns but not in PDF export.

Please suggest an workaround for our scenario.

Thanks,

Prathamesh.

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Deepak Chaganti ●

Hi Prathamesh,

I will perform few tests on my end about the image resize using column formatting and provide youw ith an update.

Thanks,

Deepak

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Deepak Chaganti ●

Hi Prathamesh,

Unfortunately, I couldn't resize the image in the PDF export if the images are in the report column - and teh format is 'Image Link Formatter'. I have created a task with the product team on this issue.

I will provide you with an update once I hear back from the team.

Thanks,

Deepak

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Deepak Chaganti ●

Hi Prathemesh,

I hope this email finds you well.

I want to provide you with an update that this is now fixed in YF 9.16 which is available for download from the portal.

However, we would like to let you know that while images can now be resized correctly, specifying both width and height may result in distortion if the original aspect ratio is not preserved.

Thanks,

Deepak

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Deepak Chaganti ●

Hi Prathemesh,

I hope you're having a great day.

We have a new update from the team: the fix will no longer be included in the upcoming YF versions for the legacy PDF exporter.

The recommendation is to switch to the JFX exporter (which don't have define max image sizes)—that is, to use a Java distribution with JavaFX, or a JDK that comes bundled with JFX like Azul distributions.

Thanks,

Deepak

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