Using Yellowfin 9.2.2 in Internet Explorer 11

rithesh krishnan shared this question 3 months ago
Answered

Hello Team,

I am trying to integrate yellowfin 9.2 to my application. However, the report doesn't load in the IE 11 version. It loads in Edge, firefox and in chrome without any issues. Below is the information of the yellowfin version we are using. I have also attached the browser console error message that's received while attempting to open the application in IE 11.

Application Version:9.2.2

Build:20200805

Java Version:10.0.1

Operating System:Windows Server 2012 R2 6.3 (amd64)

Note : I also referred the article https://community.yellowfinbi.com/knowledge-base/article/your-browser-is-out-of-date-and-unsupported-by-yellowfin-ie-11-and-yellowfin-9-2-2 . However, for me, I don't even get the prompt for compatibility.


Thanks,

Rithesh Krishnan

Comments (4)

photo
1

Hi Rithesh,

Thank you for reaching out to us on this. The article you have linked talks to the direct use of Yellowfin, so the embed experience may be different. Unfortunately with IE no longer being supported, I cannot guarantee that what you are trying to achieve will be possible, but to try and help as best I can.

With that being said, can you please provide some more information about how you are integrating Yellowfin into your application? This will help me narrow down what might be needed here. If you are using the embed link from 9.2.2, you might need to remove /v3 from the URL. This would take a code block like this:

<script type="text/javascript" src="http://localhost:8080/JsAPI/v3?dashUUID=f19e63f5-7175-4c57-897d-ed865aba8972"></script>
and turn it into this:

<script type="text/javascript" src="http://localhost:8080/JsAPI?dashUUID=f19e63f5-7175-4c57-897d-ed865aba8972"></script>
Which might be all that is needed to get past this, but please let me know the specifics of your integration.

Cheers,

Neal

photo
1

Hi Rithesh,

Hope you are well. I wanted to check in to see if the information I provided was able to help you achieve what you were looking for? Was there anything else I could help with?

Cheers,

Neal

photo
1

Hi Rithesh,

Hope you are having a good week. I wanted to check in to see if the information I provided was able to help you achieve what you were looking for? Was there anything else I could help with?

Cheers,

Neal

photo
1

Hi Rithesh,


I hope things are going well over there.


Just wanted to let you know I'll be closing this request due to inactivity. However, if you ever wanted to re-visit this or have anything else I can help you with, please let me know.


Cheers,

Neal