Unable to add members to user group.
Answered
Hi. I have to add members to one of my user groups. But the system shows a database error. Kindly help me out.
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The same question 
Hi Manoj,
Thanks for reaching out. Please re-replicate the issue by getting back to where you see this error, this time taking note of the timestamp for when you saw the error message, then provide a compressed copy of your entire logs folder, located at <YellowfinInstall>/appserver/logs, along with said timestamp, so we can investigate further.
In addition, I see you've reached out via a gmail address, so can you please also supply your info.jsp file, so we can obtain environment and client details? This can be accessed by appending '/info.jsp' to your login URL. For example, localhost:8080/info.jsp.
I look forward to your response.
Thanks,
Mike
Hi Manoj,
Thanks for reaching out. Please re-replicate the issue by getting back to where you see this error, this time taking note of the timestamp for when you saw the error message, then provide a compressed copy of your entire logs folder, located at <YellowfinInstall>/appserver/logs, along with said timestamp, so we can investigate further.
In addition, I see you've reached out via a gmail address, so can you please also supply your info.jsp file, so we can obtain environment and client details? This can be accessed by appending '/info.jsp' to your login URL. For example, localhost:8080/info.jsp.
I look forward to your response.
Thanks,
Mike
Hi Manoj,
I just wanted to check in and see how things are going with this.
Regards,
Mike
Hi Manoj,
I just wanted to check in and see how things are going with this.
Regards,
Mike
Hi Manoj,
I'm going to go ahead and mark this one as Answered since I haven't heard back from you, but if you have further questions or concerns on this, if you respond, it will re-open the case and put it back in my queue and I'll be happy to help.
Regards,
Mike
Hi Manoj,
I'm going to go ahead and mark this one as Answered since I haven't heard back from you, but if you have further questions or concerns on this, if you respond, it will re-open the case and put it back in my queue and I'll be happy to help.
Regards,
Mike
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