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Community Topic Question System Configuration

Category System Configuration

Product Version 7.2

https: Startup Issues

Lawrence Brown shared this question ago

Answered

Hi,

I've recently tried to update a yellowfin instance to use https: using the instructions provided here (http://community.yellowfin.bi/knowledge-base/article/yellowfin-accessed-via-https).

My Yellowfin instance now doesn't start up correctly, I've tried replacing the original server.xml and web.xml files.

Any help would be appreciated, startup info attached.

Files:

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Replies (5)

Guest ●

Hello,

There seems to be an error in that list that the system can't find web-jsps.xml

Can you verify that the file is in the directory?

Best regards,

Pete

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Lawrence Brown ●

Hi Pete,

Thanks for quick response, I can confirm the file is there, I've attached it.

Could the file be corrupted? Is it worth replacing it with an orgional?

Lawrence

Files:

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Guest ●

Hello Lawrence,

Sorry for not being in touch - we have had some teething problems with this new community system and I hadn't been notified of your reply.

Are you still having issues with Yellowfin starting or have you been able to resolve this?

Once again sorry for the delay,

Best regards,

Pete

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Lawrence Brown ●

No worries, it still wont start.

Let me know if you need any further information.

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Guest ●

Hello Lawrence,

The file looks fine - I would suggest making a backup of the current directory (if you don't have one) then re-installing with the same version over top.

This should refresh the files and allow yellowfin to start again.

If that doesn't help we will need to look into it further

Best regards,

Pete

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Lawrence Brown ●

Hi Pete.

I've reinstalled yf 7.2 and it works fine but is a 'new' copy without all the previous content.

Can I copy this across from previous folder now?

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Lawrence Brown ●

Hi Pete,

Can you confirm how to do the above please

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