Category
Installation & Upgrades
How to Download Software
Answered
We purchased a license file, but did not receive the Yellowfin software. I want to download some version of the software. I received a link to a webpage, that has e.g. a button for "Download the latest build". But that leads to a login page, and I don't have a login. So, how do I get a login?
The same question
Hi Thomas,
Thank you for submitting this to the community, as I mentioned in our emails this is the best approach to gaining support from YF as this allows us to log, track and have our team assist.
This aside I just want to explain how the Community works (briefly);
Tickets = Private between support team and customer.
Questions, Problems, Ideas = Public facing.
Regarding your question can I ask you to visit this link, it should be in working order: http://www.yellowfinbi.com/Support Let me know how you get on Thomas and I look forward to your reply.
Regards,
Mark
Hi Thomas,
Thank you for submitting this to the community, as I mentioned in our emails this is the best approach to gaining support from YF as this allows us to log, track and have our team assist.
This aside I just want to explain how the Community works (briefly);
Tickets = Private between support team and customer.
Questions, Problems, Ideas = Public facing.
Regarding your question can I ask you to visit this link, it should be in working order: http://www.yellowfinbi.com/Support Let me know how you get on Thomas and I look forward to your reply.
Regards,
Mark
Hello Mark,
thanks for the help. I successfully installed Yellowfin now.
Sincerely,
Thomas
Hello Mark,
thanks for the help. I successfully installed Yellowfin now.
Sincerely,
Thomas
Hi Thomas,
Thank you for getting back to me, I am pleased all is well and you were successful with your Yellowfin Installation. Going forwards, if you have any other questions please do not hesitate to contact us by submitting a new ticket as our Support Team will be happy to assist where we can.
Regards,
Mark
Hi Thomas,
Thank you for getting back to me, I am pleased all is well and you were successful with your Yellowfin Installation. Going forwards, if you have any other questions please do not hesitate to contact us by submitting a new ticket as our Support Team will be happy to assist where we can.
Regards,
Mark
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