How to complete uninstall yellowfin?
Answered
Hello Support-Team,
the normal procedure for removing software in Windows cann't be performed:
Why doesn't YF register in "Programs and Features"?
How can I remove YF?
Best regards...Karl-Josef
Hi Karl-Josef,
I hope you are well!
In order to completely uninstall your yellowfin application, you will need to go into your Yellowfin Directory and select the uninstaller folder and then select the uninstaller.jar. Please also select the tick box for 'force deletion of'.
I have uninstalled one of my builds and provided screenshots as an example for you :)
Once you click 'uninstall' you should be shown the following pop up display and then taken back to your other applications, which should no longer include the yellowfin directory.
Let me know if this has helped at all or not! :) I am happy to continue assisting if needed!
Best Wishes,
Lesley
Hi Karl-Josef,
I hope you are well!
In order to completely uninstall your yellowfin application, you will need to go into your Yellowfin Directory and select the uninstaller folder and then select the uninstaller.jar. Please also select the tick box for 'force deletion of'.
I have uninstalled one of my builds and provided screenshots as an example for you :)
Once you click 'uninstall' you should be shown the following pop up display and then taken back to your other applications, which should no longer include the yellowfin directory.
Let me know if this has helped at all or not! :) I am happy to continue assisting if needed!
Best Wishes,
Lesley
Hi Lesley,
most of YF was removed, but there are different Things are still there, even after a reboot of the MS Windows-Server:
In the file-system:
In the registry for example:
It is not very nice. I must clean the system manually.
Thank you for your support. The topic can be closed.
Best regards...Karl-Josef
Hi Lesley,
most of YF was removed, but there are different Things are still there, even after a reboot of the MS Windows-Server:
In the file-system:
In the registry for example:
It is not very nice. I must clean the system manually.
Thank you for your support. The topic can be closed.
Best regards...Karl-Josef
Hey Karl-Josef,
I hope you are well!
My apologies that you are needing to do a manual clean up! This should not have occurred when selecting the 'force deletion of' option. I hope it does not take too long! :)
Thank you for letting me know and if there is anything else I can help you with, Just let me know - I will be happy to help! I will go ahead and mark this ticket as complete.
Best Wishes,
Lesley
Hey Karl-Josef,
I hope you are well!
My apologies that you are needing to do a manual clean up! This should not have occurred when selecting the 'force deletion of' option. I hope it does not take too long! :)
Thank you for letting me know and if there is anything else I can help you with, Just let me know - I will be happy to help! I will go ahead and mark this ticket as complete.
Best Wishes,
Lesley
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