How can I purchase more BYOL user license?

Quaviur Rahman shared this question 7 months ago
Answered

We are currently running Yellowfin 7.4.7 - 12 Month Free Tier - 3 User on our AWS server. We want to purchase more BYOL user license. How can increase more users?

Comments (7)

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Hi Quaviur,

Thanks for getting in touch. I have forwarded this onto the sales team who will be in touch with you shortly. Please let me know if you do not hear from them in the next little while.

Sincerely,

Paul

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Hello Paul !


Its been a while and I still didn’t get anyone from your end to connect with me regarding my issue as you said. Can you please help me out here :)

Thank you.

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Hi Quaviur,

Thanks for getting back to me. I think the reason is that the team looking after this actually had a public holiday (day off) and may not have been online and seen the request. Where are you based?

Thanks,

Paul

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Oh OK ! We are based in Bangladesh. Waiting to hear from you guys soon.

Thanks

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Hi Quaviur,

Yes this would be the case. Sorry for the delay. They should all be back online soon and will be able to handle this as soon as they can.

Thanks for your patience,

Paul

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Hi Quaviur,

I believe the AU team has been in touch. Please let me know if this is not the case and/or if you need anything else from Support.

Thank you,

Paul

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Hi Quaviur,

Just letting you know, that I am going to close off this ticket as I have not heard back from you for some time as I believe this has now been resolved. If you need anything else with this, please get back in touch.

Regards,

Paul