Error exporting data in YellowFin 9.2.2

Hi,

Requesting to take this issue on Highest Priority.

We have upgraded our client's YF report from 7.35 to YF Report 9.2.2. Installation was successful. But on launching or accessing YF reports from our application, getting below error.

Due to which unable to view DASHBOARD or any other modules.

Error Logs

2022-12-16 08:50:40.985 -05:00|AnalyticsApplication|Init GetReportConfiguration()

2022-12-16 08:50:40.986 -05:00|AnalyticsApplication|End GetReportConfiguration()

2022-12-16 08:50:40.986 -05:00|AnalyticsApplication|Creating new instance of ReportConnection

2022-12-16 08:50:40.997 -05:00|ReportsApplication| Init PerformAction

2022-12-16 08:50:41.000 -05:00|ReportsApplication| _channel Created

2022-12-16 08:50:41.001 -05:00|ReportsApplication| Init remoteAdministrationCall

2022-12-16 08:50:41.223 -05:00|ReportsApplication|Remote Administration Call failed : java.rmi.RemoteException: Error exporting data at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)

at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(MethodCall methodCall, ProxyOperationRuntime operation)

at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(MethodInfo targetMethod, Object[] args)

at generatedProxy_1.remoteAdministrationCall(remoteAdministrationCallRequest )

at QuantumSecure.SAFE.Common.Applications.ReportConnection.PerformAction(remoteAdministrationCallRequest _serviceRequest, AdministrationServiceResponse& _response, Object[] queryObject)

2022-12-16 08:50:41.223 -05:00|Error|7724|23|ReportsApplication|java.rmi.RemoteException: Error exporting data

2022-12-16 08:50:41.228 -05:00|Information|7724|23|ReportsApplication| Exception PerformAction Message - Object reference not set to an instance of an object.

2022-12-16 08:50:41.229 -05:00|Information|7724|23|ReportsApplication| Exception PerformAction InnerException -

2022-12-16 08:50:41.229 -05:00|Error|7724|23|ReportsApplication|Error while logging out of YF

System.Exception: Error in calling YF API (endpoint:HTTP://localhost:8080/reporting/services/AdministrationService)Exception PerformAction Message - Object reference not set to an instance of an object.

Scenario - 1

Server Setup

1. YF Report is installed on App Server

2. Report Connector is installed on Web Server.

Scenario-2

Server Setup(Stand alone system)

1. Both YF report and Report Connector are installed on same single web server.

In both the cases, "http://localhost:8080/reporting/admin.html" is working fine and able to access all modules.

Also, "http://localhost:8080/reporting/services/AdministrationService" is also responding.

Regards,

Bhaskar Jebamani