Category
Broadcast & Report Export
Product Version
7.4
Broadcasting conditional formatting
Answered
Hi,
Is it current expected behaviour that some conditional formatting (e.g. using icons) won't appear in html or xls broadcasts? I found some old queries on this issue from version 6 but wondered if it had changed at all.
The following tick icons broadcast fine as pdf:
but they appear blank as html:
...and revert to text with the colour applied in xls:
Is this expected (due to the email program/excel), an issue, or a possible future enhancement idea?
Thanks,
Brendan
The same question
Hey Brendan,
I hope you're having a good week!
May i ask what build of 7.4 you're currently using?
Thanks,
Lesley
Hey Brendan,
I hope you're having a good week!
May i ask what build of 7.4 you're currently using?
Thanks,
Lesley
Hi Lesley,
We're on build 20180313 at the moment.
Thankyou!
Brendan
Hi Lesley,
We're on build 20180313 at the moment.
Thankyou!
Brendan
Hey Brendan,
Hope you are having a lovely day!
The reason i asked for your version build is because this is...was a known bug! so i wanted to check which build you were on to confirm you were not on a more recent build.
Good news, this bug has now been fixed in 7.4.7! Hooray! :)
Here is a link to the download page, where i suggest choosing version 7.4 in the drop down as thats where the fix has been confirmed.
Brendan, I'm going to go ahead and mark this ticket as complete but i do hope this has helped! if you do have any further questions, may i suggest raising another ticket or question instead of responding to this ticket (this is not our usual practice, however, i'm on annual leave and won't be back until the 19th of this month and i wouldn't want you to have any unanswered questions!) My apologies if this presents as an inconvenience but i hope not! (when i'm back I'll check in with you anyway to find out how the update goes if you want to do it!)
Best Wishes,
Lesley
Hey Brendan,
Hope you are having a lovely day!
The reason i asked for your version build is because this is...was a known bug! so i wanted to check which build you were on to confirm you were not on a more recent build.
Good news, this bug has now been fixed in 7.4.7! Hooray! :)
Here is a link to the download page, where i suggest choosing version 7.4 in the drop down as thats where the fix has been confirmed.
Brendan, I'm going to go ahead and mark this ticket as complete but i do hope this has helped! if you do have any further questions, may i suggest raising another ticket or question instead of responding to this ticket (this is not our usual practice, however, i'm on annual leave and won't be back until the 19th of this month and i wouldn't want you to have any unanswered questions!) My apologies if this presents as an inconvenience but i hope not! (when i'm back I'll check in with you anyway to find out how the update goes if you want to do it!)
Best Wishes,
Lesley
Hey Brendan,
Hope you are well!
Just wanted to do a check in (as promised) and ask if you went ahead with the upgrade or not? if you did, how was it?
I look forward to your response :)
Best Wishes,
Lesley
Hey Brendan,
Hope you are well!
Just wanted to do a check in (as promised) and ask if you went ahead with the upgrade or not? if you did, how was it?
I look forward to your response :)
Best Wishes,
Lesley
Hi Lesley, thanks for following up. We haven't upgraded the production version where this issue arose, however I am testing a new instance with the upgrade so will look to test the conditional formatting as a part of that. Happy to close this ticket off in the meantime.
Kind regards,
Brendan
Hi Lesley, thanks for following up. We haven't upgraded the production version where this issue arose, however I am testing a new instance with the upgrade so will look to test the conditional formatting as a part of that. Happy to close this ticket off in the meantime.
Kind regards,
Brendan
Thanks for letting me know, Brendan!
No problem, i'll close this ticket off, if you need to reopen for any reason, I'm happy to help. :)
Best Wishes,
Lesley
Thanks for letting me know, Brendan!
No problem, i'll close this ticket off, if you need to reopen for any reason, I'm happy to help. :)
Best Wishes,
Lesley
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