Flag Formatter

Hello Matthias Schaefer,

My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:

Ticket Number: #31906-02-03
Case Title: Flag Formatter

Please allow us some time we will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.

Sincerely,

Chegudi Priya

Yellowfin Technical Support Engineer

Hello Matthias,

Thank you for your patience, You can locate the list of flags at the specified path. To utilize them, please download the missing PNG files and place them in "<YellowfinInstall>\appserver\webapps\ROOT\images\flags." This will ensure they are incorporated into the YF file structure.

If you have any further questions or need assistance, please reach out to us. We're here to help.

Sincerely,

Chegudi Priya

Yellowfin Technical Support Engineer.

Hello Matthias Schaefer

I wanted to follow up with you regarding the solution I provided in my last email. Did the solution we sent you resolve the issue?

Please let us know if you need additional support on this issue.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Thanks for showing the folder "<YellowfinInstall>\appserver\webapps\ROOT\images\flags.". I looked in this folder and two flags that are noch shown in reports are already there:

"IQ""Irak" : iq.PNG
"AL""Albanien": al.PNG

Sincerely,
Matthias

Hello Matthias,

Thank you for your response, I have a couple of things that need to be checked on a live basis, I am happy to jump on a call to see the issue we can schedule this meeting between 03:30 PM IST to 10:30 PM IST. Please let me know your availability for the session and if you require any changes.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Matthias Schaefer

I wanted to follow up with you regarding the session I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Matthias Schaefer

I wanted to follow up with you regarding the session I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.

If you are unavailable right now, you can always contact us again at a later time by opening a new ticket. I will close this ticket by the end of business tomorrow if I do not receive a reply.

Please reply to this email and I will continue to work to resolve this issue.

Hello Chegudi Priya

the issue is still not solved. Maybe we can schedule the meeting next week?

Sincerely,
Matthias

Hello Matthias Schaefer,

Thank you for your response, we can schedule this meeting between 03:30 PM IST to 10:30 PM IST next week . Please let me know your availability for the session and if you require any changes.

Hello Monday 03:30 PM IST will work for me

Sincerely,

Matthias

Hello Matthias Schaefer,

I would like to inform you that I have arranged a call for Monday at 03:30 PM IST, If you have any questions or concerns, please do not hesitate to reach out; we are here to assist you.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Matthias,

Thank you for your time during the session. As discussed, please inform us of the results after you restart Tomcat. Additionally, kindly share the image file you added to the Flag folder so that I can replicate it on my end.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Chegudi Priya,

thank you for the call. Here I send you the image file I added to the Flag folder (xk) and the other one that is not orking (iq).

Sincerely,

Matthias

Hello Matthias,

Thank you for your response, I have replicated and checked with our wider team and can confirm that these are the only countries for which Yellowfin support. Unfortunately, there is no option to add a new flag, as the supported countries are integrated within the formatter.

"|ad|ae|af|ag|ai|am|an|ao|ar|as|at|au|aw|ax|az|ba|bb|bd|be|bf|bg|bh|bi|bj|bm|bn|bo|br|bs|bt|bv|bw|by|bz|ca|cc|cd|cf|cg|ch|ci|ck|cl|cm|cn|co|cr|cs|cu|cv|cx|cy|cz|de|dj|dk|dm|do|dz|ec|ee|eg|eh|er|es|et|fi|fj|fk|fm|fo|fr|ga|gb|gd|ge|gf|gh|gi|gm|gn|gp|gq|gr|gs|gt|gu|gw|gy|hk|hm|hn|hr|ht|hu|id|ie|il|in|io|ip|ir|is|it|jm|jo|jp|ke|kg|kh|ki|km|kn|kp|kr|kw|ky|kz|la|lb|lc|li|lk|lr|ls|lt|lu|lv|ly|ma|mc|md|me|mg|mh|mk|ml|mm|mn|mo|mp|mq|mr|ms|mt|mu|mv|mw|mx|my|mz|na|nc|ne|nf|ng|nl|ni|no|np|nr|nu|nz|om|pa|pe|pf|pg|ph|pk|pl|pm|pn|pr|ps|pt|pw|py|qa|re|ro|rs|ru|rw|sa|sb|sc|sd|se|sg|sh|si|sj|sk|sl|sm|sn|so|sr|st|sv|sy|sz|tc|td|tf|tg|th|tj|tk|tl|tm|tn|to|tr|tt|tv|tw|tz|ua|ug|um|us|uy|uz|va|vc|ve|vg|vi|vn|vu|wf|ws|ye|yt|za|zm|zw|";

If you have any questions or concerns, please do not hesitate to reach out; we are here to assist you.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Chegudi Priya,

yes Server new starts have not been successful.

Is it possible to update the formatter? It seems that there are really missing some countries?

Sincerely,

Matthias

Hello Matthias,

I have checked with our wider team, If this feature is a mandatory requirement for your use case, we can raise an enhancement request to add any missing countries.

Please let us know how you’d like to proceed or if we can assist you with any alternative solutions.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Matthias Schaefer

I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards Enhancement. I know you may be busy but this information is necessary to solve this issue.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Chegudi Priya,

yes please raise an enhancement request to add all missing countries. It is of huge importance to represent all people from all over the world.

Sincerely,

Matthias

Hello Matthias,

Could you please provide the list of countries that need to be added so that I can raise a request with the Dev team and inform them accordingly?

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Matthias,

I wanted to inform you that we have gone ahead and submitted an enhancement request to our development team based on your requirements. Our development team will be reviewing the request to assess its feasibility and potential implementation. We will keep you updated on the progress of this enhancement request and notify you once there are any updates.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hello Chegudi Priya,

thank you very much, we are looking forward to have the changes in the system.

Sincerely,

Matthias