print co-display report with filters
Completed
I have a co-display report that has a "main" report with 2 "child" reports. There are filters on the main report that the child reports are linked to. When I run a co-display report, the main report is filtered (as per user selection), and the child reports are also filtered. when I print it, the main report is filtered and the child reports are unfiltered. Is there something that I need to set to get the child reports to print filtered?
Hello Steve Kay,
My name is Yamini Naidu from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #31671
Case Title: print co-display report with filters
Request for Additional Information:
To better understand and expedite the resolution of your case, please provide me following details:
Sincerely,
Yamini Naidu
Yellowfin Technical Support Engineer
Hello Steve Kay,
My name is Yamini Naidu from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #31671
Case Title: print co-display report with filters
Request for Additional Information:
To better understand and expedite the resolution of your case, please provide me following details:
Sincerely,
Yamini Naidu
Yellowfin Technical Support Engineer
attached is the info.jsp
Here is a shot of the co-display report "display" with the correct results for the PNS filter:
also attached is the printed output. you will see more sites than just Pensacola...
Steve
attached is the info.jsp
Here is a shot of the co-display report "display" with the correct results for the PNS filter:
also attached is the printed output. you will see more sites than just Pensacola...
Steve
Hello Steve Kay,
Thanks for your prompt response.
I have investigated the issue, and it seems to be functioning correctly in my testing environment. Could you please confirm whether you have implemented the settings indicated below? I suggest that you attempt to enable co-display on the right side and apply both the field and filter settings, then proceed with an update to observe the results.
Regards,
Yamini Naidu
Yellowfin Technical Support Engineer
Hello Steve Kay,
Thanks for your prompt response.
I have investigated the issue, and it seems to be functioning correctly in my testing environment. Could you please confirm whether you have implemented the settings indicated below? I suggest that you attempt to enable co-display on the right side and apply both the field and filter settings, then proceed with an update to observe the results.
Regards,
Yamini Naidu
Yellowfin Technical Support Engineer
Hi Yamini
The codisplay reports are currently linked by filter. When I change it to linked by column the correct results appear when printing. See if your report shows the wrong results when linking by filter.
Steve
Hi Yamini
The codisplay reports are currently linked by filter. When I change it to linked by column the correct results appear when printing. See if your report shows the wrong results when linking by filter.
Steve
Hello Steve Kay,
Thanks for your response.
Are you encountering any issue/error during the printing process? If it is convenient for you, could we schedule a meeting to verify this? I am available from 7 AM to 12 PM IST, Monday through Friday. Please inform me of your availability should you require a call for any kind of clarification.
Regards,
Yamini Naidu
Yellowfin Technical Support Engineer
Hello Steve Kay,
Thanks for your response.
Are you encountering any issue/error during the printing process? If it is convenient for you, could we schedule a meeting to verify this? I am available from 7 AM to 12 PM IST, Monday through Friday. Please inform me of your availability should you require a call for any kind of clarification.
Regards,
Yamini Naidu
Yellowfin Technical Support Engineer
Hi Yamini,
Since we have a workaround, I will decline the meeting. Thanks for your help.
Steve
Hi Yamini,
Since we have a workaround, I will decline the meeting. Thanks for your help.
Steve
Hello Steve Kay,
Thank you for the confirmation and giving us the opportunity to assist you with this case. We are glad that your issue is resolved. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.
We value the customer experience and feedback and would like to understand your experience. Please spare a moment to respond to the quick survey that was sent; we assure you, it won’t take much time to answer!
Your valuable feedback will help us serve you better in the future. Thank you for taking the time.
Thank you,
Yamini Naidu
Yellowfin Technical Support
Hello Steve Kay,
Thank you for the confirmation and giving us the opportunity to assist you with this case. We are glad that your issue is resolved. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.
We value the customer experience and feedback and would like to understand your experience. Please spare a moment to respond to the quick survey that was sent; we assure you, it won’t take much time to answer!
Your valuable feedback will help us serve you better in the future. Thank you for taking the time.
Thank you,
Yamini Naidu
Yellowfin Technical Support
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